Despite Hype, Don’t Expect Quick Adoption Of Robotics In Retail
Judging by the buzz at the 2017 NRF Big Show, artificial intelligence-driven in-store robotics is one of the…
Features February 2
Latest In: shopper experience
Personalized Home Page Promos Influence 85% Of Shoppers
Personalizing the consumer experience can have a significant impact on the path to purchase, and the effects start…
News January 31
Vineyard Vines Cuts In-Store Queues 50% With Cloud Commerce Integration
Seeking to optimize its in-store experience, Vineyard Vines enlisted the aid of one of the industry’s biggest cloud…
Features January 30RTP Editors Consider What NRF Tech Will ‘Check Out’ In 2017
With #NRF17 in the books, retailers and solution providers now have a broad picture of all the hottest…
Executive Viewpoints January 25
Web Site Utility Drives Satisfaction Among U.S. Consumers
Whether in the U.S., China or Germany, the usefulness of e-Commerce sites and apps — known as utility…
News January 24
Foot Locker ‘Audio Tours’ Tell The Story Behind The Shoes
At museums and historical sites, you’ll often see visitors with earbuds listening to an audio commentary that gives…
News January 19My Last Great Customer Experience: 5 Ways REI Is Saving The Store
By Debbie Hauss, Editor-in-Chief I just experienced my first backcountry camping trip a few months ago, and REI…
Executive Viewpoints January 3
95% Of Consumers Deem Amazon ‘Trustworthy’
To the chagrin of competing retailers, Amazon seems to be doing everything right, including one metric that a…
News December 20
Newegg Unifies Self-Service, Live Chat To Power Omnichannel Concierge
As a major pure play computer parts and electronics retailer, Newegg has had to prioritize the customer service…
News December 12Featured
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