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Deloitte research reveals that in addition to financial perks, consumers expect unique services and experiences from loyalty programs.

Deloitte Shares Loyalty Trends and Best Practices for 2024

To drive customer retention and loyalty, most brands and retailers continue to rely on purchase discounts (77%) and…

Features January 2
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Starbucks Links its Loyalty Program with Delta Airlines

Starbucks has entered a strategic partnership with Delta Airlines in which the Starbucks Rewards and Delta SkyMiles loyalty…

News October 12
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Ann Taylor Ascena Retail Group

Ann Taylor and LOFT Launch Shared Loyalty Program

Ann Taylor and LOFT have launched StyleRewards, a revamped multi-tender loyalty program that lets shoppers earn benefits across…

News October 3
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IKEA U.S. Introduces New Loyalty Benefits Through IKEA Family

As part of its initiative to provide greater loyalty rewards, IKEA U.S. has bolstered the IKEA Family program…

News September 15
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Bed Bath & Beyond Debuts New BNPL Option and Rewards Program Across All Three Brands

Bed Bath & Beyond Debuts New BNPL Option and Rewards Program Across All Three Brands

Bed Bath & Beyond Inc. has introduced a new BNPL option, Welcome Pay, and an updated Welcome Rewards…

News June 23
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For Premium Loyalty Program Success, Focus On Top 20% Of Customers

Launching a successful premium loyalty program can be a matter of finding the right pitch: 70% of shoppers…

Features September 30
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Multi-Brand Rewards Program Caters To Wine Enthusiasts Across 17,000+ Shops

As shopper expectations around loyalty continue to evolve, differentiation becomes more difficult. One loyalty program aims to disrupt…

News February 3
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With Both VC And PE Firms, Retailers Must Balance Investment Risks And Rewards

Attendees at any retail conference in 2019 are likely to see numerous panels and keynotes that include venture…

Features November 5
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0aaaJess Vadino Softserve

Securing Customer Loyalty Programs With Blockchain For Retail

In today’s on-demand retail market, customer loyalty is a highly prized commodity that is hotly sought after and…

Executive Viewpoints September 9
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