What? You Launched A Loyalty Program Without An Exit Strategy?
By Babs Ryan, ThoughtWorks Retail Seems that some loyalty customers are Plenti [sic] angry about having their current loyalty program replaced.…
Executive Viewpoints October 26
Latest In: retail best practices
Ensuring A Smooth Omnichannel Retail Experience
By Jay Smith, Lagrange Systems While all retailers intuitively desire a seamless shopping experience whether the customer is…
Executive Viewpoints September 4Embracing E-Commerce Content Of The Future: Three Tips For UGC Success
By Rory Dennis, Amplience Since the dawn of online shopping, content has always been king. Successful online retailers…
Executive Viewpoints August 14
Retailers Need To Target Millennials To Survive
By Rob Biederman, HourlyNerd American Millennials clearly aren’t afraid to pull out their wallets and stimulate the economy.…
Executive Viewpoints July 31How To Use In-Store Beacons: 6 Best Practices
By David Bozin, Bindo Those who use mobile technology to market to consumers have a responsibility to do…
Executive Viewpoints July 27Learn From Innovation Lab Leaders At #RIC15!
Innovation labs have been a hot topic – and key investment – for a wide variety of retailers,…
Executive Viewpoints June 9“Ugh! It’s Him Again.” How To Deal With Difficult Customers
By David Bozin, Bindo His reputation preceded him. Your co-workers scattered when they saw him coming, but you…
Executive Viewpoints April 3Featured
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