online

New Study Spotlights Need To Promote Online Channels In Store

The key to a successful cross-channel strategy relies on retailers’ ability to “connect the dots” between online initiatives and physical stores. However,…

Study: Retailers Shifting To Multichannel Supply Chain Management

The economy is improving and unemployment rates are declining at a consistent rate. As a result, consumers have a more positive sentiment…

CVS, Subway Adopt Openbucks Gift Card Payment Network

With the Openbucks gift card payment network, shoppers can now use their retail gift cards as cash online for gaming and other…

Improving Resiliency Strategies To Decrease Risk

Savvy retailers are developing recovery plans and strategies in light of potential risk from hurricanes, floods and power outages. Though store locations…

Socialize The Search Experience To Gain More Fans And Conversions

Social network sites have become the online equivalent of the family living room or local coffee house ― they’re the place where…

5 Key Steps to Expanding Your Global Customer Reach Online

By Mark Begin, President of asknet The world marketplace is within reach and creating great opportunities to sell products globally at minimal…

Build-a-Bear to Re-launch Web Store For Enhanced Personalization & Engagement

Build-a-Bear Workshop will re-launch its web site on ATG Commerce OnDemand, according to a press release. The interactive entertainment retailer of customized…

Solution Spotlight: Endeca Commerce Suite Taps Web 2.0 To Optimize Online Customer Experience

Concept:An Endeca-powered dynamic storefront is designed to present the most relevant and compelling content to customers, based on their specifications, at each…

Transforming Retail: From Bricks to Clicks

By Leslie Belcher, President, Jesta I.S. Inc. The economic downturn created a challenging environment for retailers as the concentration of consumer spending…

Sears Engages Online Customers With New Social CRM Tools

Focused on optimizing the online experience around its brands, Sears Holdings has taken a big step to engage customers in a meaningful…

Wal-Mart Price Drops, Channel Transparency Accentuate Impact Of Promo Optimization

Fresh off the discounting frenzy of Black Friday and Cyber Monday, Wal-Mart fired its latest salvo in its pricing war this week,…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.