What the 2025 Holiday Return Season Revealed about Retail’s Fraud Problem
The 2025 holiday season delivered the first trillion-dollar holiday in U.S. retail history, with online spending alone hitting…
Executive Viewpoints February 24
Latest In: NRF
The Returns Blind Spot: Why Retailers Lose Customers After Checkout
Every holiday season, retailers pour resources into making their checkout experiences accessible. They audit shopping carts, test payment…
Executive Viewpoints February 19
2025 Holiday Spending Rose 4%, Fueled by Ecommerce Sales Growth Topping 7%
While the final numbers on holiday 2025 are still being compiled, it appears that the season was a…
News January 5
What Cyber Week 2025 Revealed — and How Merchants Should Prepare for 2026
Cyber Week 2025 didn’t feel frantic — it felt unusually focused. Shoppers arrived confident, prepared and clear about…
Executive Viewpoints December 9
Cyber Week Recap: Online Sales Climb 5%, In-Store Shopper Visits Increase 3%
While Black Friday was once known as the day for in-person shopping (complete with lining up at 4…
Features December 2
Despite Economic Pressures, NRF Forecasts First Trillion-Dollar Holiday Season
The National Retail Federation (NRF) predicts that spending from Nov. 1 to Dec. 31 will increase by 3.7%…
News November 6
Walmart Sustainability Head, Pacsun CEO Among NRF Honorees ‘Shaping Retail’s Future’
The National Retail Federation (NRF) has named the five new members of The List of People Shaping Retail’s…
News October 21
Despite Economic Concerns, NRF Predicts Only Slight Dip in Holiday Spending
Per-consumer spending for the holiday season will average $890.49, down 1.3% from the 2024 record high of $901.99.…
News October 16
NRF Forecasts Nearly $850 Billion in Returns in 2025, Slight Decrease from 2024
The National Retail Federation (NRF) is forecasting a 15.8% return rate in 2025, totaling $849.9 billion, according to…
News October 15Featured
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