Latest In: editor Q&A

advertising bots branding chat customer service editor Q&A kik real-time engagement

Will Users Kick Kik’s Bots To The Curb?

Last week, chat app Kik launched a new feature that The Wall Street Journal noted “could be the future of…

Executive Viewpoints August 6
advertising buy now customer data editor Q&A Facebook mobility payment payment securitiy social media trust

Is Facebook’s “Buy” Button The New Era Of Social Commerce?

Facebook recently announced that it was testing a new way for consumers to purchase products through their news…

Executive Viewpoints July 30
american apparel branding editor Q&A retail business retail news

Can American Apparel Be Saved?

Over the past month, American Apparel has turned into a media spectacle and real-life soap opera.  Although the…

Executive Viewpoints July 9
e-commerce editor Q&A Fab.com flash sales retail strategy Retail TouchPoints

Are Flash Sales A Flash In The Pan?

Last week, news broke that Fab.com was letting go up to 90 employees based in NYC in its…

Executive Viewpoints May 28
ABC TV abercrombie & fitch CEO scandals Chick-fil-A editor Q&A Kerry Washington lululemon papa john's Paula Deen retail Scandal

Can Brands Recover From Scandals?

Image credit: ABC Television The mantra goes: “No press is bad press.” But in the age of always-on…

Executive Viewpoints April 9
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