Latest In: Deloitte

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Trend Watch: Are Always-On Consumers As Complicated As They Seem?

Shoppers have become savvier, and are leveraging new technologies in order to stay digitally connected at all times.…

Features April 15
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Analytics Optimization: Spotlighting Trends And Success Stories

Following is Part 1 of the Retail TouchPoints Analytics Optimization feature. This article will highlight research regarding retailers’…

News October 7
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Cutting Losses With Online Reference Checks

For retailers, a bad hire can mean lost revenue, shrinkage, a poor customer experience, or worse. Brian Gilbert,…

News September 19
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Capture The Power Of Smart Devices To Reach Today’s Connected Consumers

As consumers demand greater access to information, offers and payment functionality — anytime, anywhere, through any type of…

Executive Viewpoints April 8
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How Duane Reade, Whole Foods And Nike Tap Into Gamification

  Following is Part 2 of the Retail TouchPoints series focused on Retail Wins In Gamification. This article…

News April 1
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2012 Holiday Season Delivers Overall Positive Outlook For Retailers

While the economy is still a player in the game of holiday shopping this year, the overall outlook…

Features November 8
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Last-Minute Changes Could Impact 2012 Holiday Retail Success

While most retailers should have their holiday strategies in place and ready to kick off at a moment’s…

Features October 31
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Best Buy Integrates With ShopSavvy Wallet To Better Connect With Mobile Shoppers

More consumers are tapping into smartphones to compare prices in brick-and-mortar store aisles. In fact, research completed via…

News October 12
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Retailers Update In-Store Technology To Offer Real-Time Customer Engagement

Consumer demand for instant access to product information is driving developments around in-store technology. Ben & Jerry’s, 4food,…

News September 4
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