How To Use Technology To Provide A Better Customer Experience
By Scott Kreisberg, One Step Retail Solutions I’ve been in the retail industry for more than 20 years…
Executive Viewpoints September 12
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Customer Experience Excellence In An Omnichannel World
By Greg Sherry, Verint Systems The rewards for organizations that succeed at providing omnichannel customer experience excellence are…
Executive Viewpoints September 5Effective Mobile Engagement: Executive Summary
By Ross A. Haskell, Director, BoldChat Products, LogMeIn LogMeIn recently released new research based on the survey responses…
Executive Viewpoints April 17
10 Ways To Deliver On The Omnichannel Promise
By Melanie Nuce, VP of Apparel and General Merchandise, GS1 US While 79% of retailers expect sales growth…
Executive Viewpoints February 3Retailers, Meet the New Omnichannel Jane: Using Customer Data and Predictive Analytics to Reach the Omnichannel Holy Grail
By Rama Ramakrishnan, CEO, CQuotient The word “omnichannel” might be the most dominant word in retail in 2013.…
Executive Viewpoints December 16Featured
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