What the 2025 Holiday Return Season Revealed about Retail’s Fraud Problem
The 2025 holiday season delivered the first trillion-dollar holiday in U.S. retail history, with online spending alone hitting…
Executive Viewpoints February 24
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What Cyber Week 2025 Revealed — and How Merchants Should Prepare for 2026
Cyber Week 2025 didn’t feel frantic — it felt unusually focused. Shoppers arrived confident, prepared and clear about…
Executive Viewpoints December 9
From Function to Feeling: How Retailers and Manufacturers can Humanize AI to Build Lasting Loyalty
From shelf to screen, artificial intelligence is rewriting the rules of retail. Over half (55%) of U.S. retail…
Executive Viewpoints November 27
Amazon Expands Prime Day Event to 96 Hours, Enhances Young Adult Prime Membership
Amazon has doubled 2025’s Prime Day event to four days, offering 96 hours of deals and special offers…
News June 17
Rising to the Challenge: The Future of Retail Media in a World With (or Without) Cookies
After years of teasing out the impending deprecation of third-party cookies, it turns out Google is keeping cookies…
Executive Viewpoints March 5
Ecommerce Marketing Lessons from Q4 2023
Last year was an uncertain one. Though many of the economic indicators were excellent, including the low unemployment…
Executive Viewpoints February 19
Fueled by Discounts and BNPL, Online Holiday Sales Grow 4.9%
Online holiday sales increased 4.9% YoY, reaching $222.1 billion for the period from Nov. 1 to Dec. 31,…
News January 4
Google Pay to Add BNPL Options Early in 2024
Google Pay will make buy now, pay later (BNPL) options available for online and mobile payments in the…
News December 13
Discounts Drive Record-Breaking Black Friday, Cyber Weekend Spending
As Cyber Monday sales continue to roll in, Cyber Week appears to have allayed retailers anxieties by delivering…
News November 27Featured
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