E-commerce’s Big Discovery Problem
Featuring: Andrew Blachman, Tophatter Sure, the Internet has given us undeniable power, connecting us to millions of sources…
Episode 18 July 6
Retail Remix Podcast
The rules of retail are constantly changing. Today, we’re in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry’s leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.
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The Last Mile: A New Way To Surprise & Delight
Featuring: Dan Eblagon, Bond Last Mile has evolved from an operational concern, to a core component of the…
Episode 17 June 29
Which COVID Trends Have Staying Power?
Featuring: Vanessa Cartwright, Astound Commerce Astound Commerce is a digital commerce company that has worked with top brands,…
Episode 16 June 22
Why Eastbanc Is Prioritizing Brand Partnerships Amid COVID-19
Featuring: Philippe Lanier, Eastbanc As a principal at Eastbanc, a prominent retail landlord in the Georgetown neighborhood of Washington…
Episode 15 June 15
A New Era Of Employee Training & Empowerment
Featuring: Bob Phibbs & Carol Leaman During the National Retail Federation’s 2020 BIG Show, host Alicia Esposito had…
Episode 14 June 8
Is Touchscreen Tech Having A Major Moment?
Featuring: Sam Zietz, GRUBBRR As retail stores begin to reopen, business leaders are thinking more critically about the…
Episode 13 June 1
Closing The Digital-Physical Gap With IoT
Featuring: Cameron Worth, SharpEnd For many years, the Internet of Things (IoT) got a lot of buzz. Smart…
Episode 12 May 25
Creating A Culture Of Continuous Transformation
Featuring: Elizabeth Elliott, Columbus Consulting Testing, learning and pivoting haven’t necessarily been retailers’ strong points. Right before COVID-19…
Episode 11 May 18
Defining ‘Brand Bravery’ In An Age Of Uncertainty
Featuring: Nicola Smith, REBEL & REASON Now more than ever, consumers want brands to stand for something. They…
Episode 10 May 11Featured
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