Retail Remix Podcast

The rules of retail are constantly changing. Today, we’re in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry’s leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.

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The Latest Episodes

Mark Bollman on Retail Remix

Digitizing the Marketplace Model

Featuring: Mark Bollman, AF This episode is sponsored by Treasure Data. As the founder of sport lifestyle brand Ball and…

Episode 45 January 18
Ron Thurston on Retail Remix

How Culture Drives Retail Pride

Featuring: Ron Thurston, INTERMIX This episode is sponsored by Brother. Ron Thurston started his career in retail at…

Episode 44 January 11
2020 Recap Episode Art

A Look Back at 2020: Retail’s New Reality

Featuring: Alicia Esposito 2020 was a tumultuous year for us all, both personally and professionally. Retail in particular…

Episode 43 January 4
Nikki Baird on RetailRemix

Appointments, Curbside and the Future of Omnichannel Retail

Featuring: Nikki Baird, Aptos Nikki Baird has spent her career helping retailers bring their big ideas to life. Whether…

Episode 42 December 21
Madeline Fraser on Retail Remix

How Gemist is Disrupting Jewelry Shopping

Featuring: Madeline Fraser, Gemist For Madeline Fraser, shopping for an engagement ring was overwhelming. She knew she wanted something…

Episode 41 December 14
Marcel Hollerbach on Retail Remix

Tackling Content Complexity

Featuring: Marcel Hollerbach, Productsup In today’s digital-first world, content is key. But as the number of channels and…

Episode 40 December 7
Peter Sheldon on Retail Remix

Inside Adobe’s Thanksgiving Weekend Research

Featuring: Peter Sheldon, Adobe Every year, Adobe analyzes one trillion visits to U.S. retail sites, 100 million SKUs and 80…

Episode 39 December 2
Steve Ragan on Retail Remix

Are the Holidays Creating More Cybersecurity Risk?

Featuring: Steve Ragan, Akamai Many of us know the risks of creating obvious and uncomplicated passwords like “password123,”…

Episode 38 November 23
Andy Ellwood on Retail Remix

With COVID, Grocery Finally Goes Digital

Featuring: Andy Ellwood, Basket Even when we’re not in lock down, we’ve likely all been minimizing the number…

Episode 37 November 16
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