Retail Remix Podcast

The rules of retail are constantly changing. Today, we’re in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry’s leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.

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The Latest Episodes

Katie Martell on Retail Remix

The Truth About ‘Woke Marketing’

Featuring: Katie Martell, author and producer, Woke-Washed Cause marketing. Purpose-driven marketing. Brands across industries are hearing these phrases…

Episode 54 March 22
Andrew Smith on Retail Remix

What You’re Getting Wrong About Retail’s Reinvention

Featuring: Andrew Smith, ThinkUncommon This week’s episode is brought to you by Podium. The pandemic has accelerated retail’s latest reinvention. While the…

Episode 53 March 15
Matthew Maher on Retail Remix

Hacking the Social Algorithm

Featuring: Matthew Maher, M7 Innovations Each social network has a unique way of rating content based on the unique needs…

Episode 52 March 8
Beth Gerstein on Retail Remix

How Brilliant Earth Became a Purpose-Driven Innovator

Featuring: Beth Gerstein, Brilliant Earth Brilliant Earth made a splash in the retail industry with its emphasis on…

Episode 51 March 1
Mike Provance on Retail Remix

What Can Retailers Learn from Liquor Stores?

Featuring: Mike Provance, CEO Beers, wines and spirits is a $3 trillion industry worldwide and this industry is…

Episode 50 February 22
Retail ThinkTank (2021) Retail ThinkTank: New Revenue Models (2021)

Retail’s Tech Acceleration Continues

Featuring: Ken Fenyo, President The Outlook Guide has been an editorial mainstay for Retail TouchPoints for nearly a decade. Every year, the…

Episode 49 February 15
Alex Fisher on Retail Remix

Is Payment Experience Retail’s Big Untapped Opportunity?

Featuring: Alex Fisher, VP of Retail Millennial and Gen Z consumers are extremely cognizant of their financial health.…

Episode 48 February 8
Michael Bach on Retail Remix

Creating Tangible Change with Diversity and Inclusion

Featuring: Michael Bach, Canadian Centre for Diversity and Inclusion The murder of George Floyd in May 2020 sparked…

Episode 47 February 1
Retail ThinkTank (2021) Retail ThinkTank: In-Store Experience & Design (2021)
Yasmeen Tadia on Retail Remix

The Future of the Instagrammable Moment

Featuring: Yasmeen Tadia, Make Your Life Sweeter Yasmeen Tadia has planned corporate events for big brands from Facebook…

Episode 46 January 25
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