Riding the Wave of Brand Disruption
Featuring: Allen Adamson, Metaforce Allen Adamson has decades of experience in branding and marketing, and he’s even helping…
Episode 63 May 24
Retail Remix Podcast
The rules of retail are constantly changing. Today, we’re in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry’s leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.
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Evil Robots, Killer Computers and Other AI Myths
Featuring: Steven Shwartz, AI Investor and Researcher Dr. Steven Shwartz has more than 40 years of experience in…
Episode 62 May 17
Creating Value with Vending Machines
Featuring: Dawn Dickson, PopCom “Vending commerce” is joining the contactless commerce conversation. While product vending machines have been a staple…
Episode 61 May 10
Why It’s Time for Retailers to Measure Brand Intimacy
Featuring: Mario Natarelli, MBLM During the heart of the pandemic, consumers reported a 23% increase in the number…
Episode 60 May 3
How Messaging Drives Contextual CX
Featuring: Dennis Steele, Podium As consumers rely more on digital channels to browse and buy, retailers are embracing real-time communication…
Episode 59 April 26
Fulfillment: Retail’s New ‘Big E’ Opportunity
Featuring: Jeff Orschell, EY’s Americas Consumer Retail Leader This week’s episode is brought to you by Gimbal. Of all…
Episode 58 April 19
Is the Future of Personalization…Handwrytten Notes?
Featuring: David Wachs, Handwrytten Do you feel overwhelmed by the volume of emails and messages you get? So…
Episode 57 April 12
How Sephora and BuzzFeed Close the Trust Gap
Featuring: Margot Bloomstein, Appropriate, Inc. Margot Bloomstein has helped brands like Timberland and Lindt develop their marketing, content…
Episode 56 April 5
Social Stores, Micro-Fulfillment and the Future of Experiential Strategy
Featuring: Michelle Collins, Non-Agency Michelle Collins built her business, A Non-Agency, in the early days of the “experiential…
Episode 55 March 29Featured
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