Latest In: Executive Viewpoints

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Standing Out In A Crowd(ed) Inbox

During the holiday season, the average consumer receives about 38 promotional emails from retailers each week, according to…

Executive Viewpoints March 11

Instead Of Re-Platforming, Revisit Your Site Search

By Terry Costa, VP of Marketing, SLI Systems Most online retail sites reach the point where they need…

Executive Viewpoints March 11

Redner’s Warehouse Markets has found success by focusing on improving the online customer experience. Within the past year,…

Executive Viewpoints March 8

Are Cash Registers On The Way Out? By Kim Zimmermann, Managing Editor There are segments of the retail…

Executive Viewpoints March 6
Chris Precious customer experience customer experience management customer traffic retail Retail TouchPoints

Four Simple Reasons Retail Analytics Matter

Traditional retailers worldwide are challenged with going head to head with online shopping. From PCs to smart phones…

Executive Viewpoints March 5

Dear Retailer, You Missed An Opportunity To Make Me A Happy(ier) Customer: 4 Tips For Increasing Value With Nontraditional Customers

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Executive Viewpoints March 4
Alicia Fiorletta Fashion Week nyfw retail Retail TouchPoints social media social strategies

Snippet of Associate Editor Alicia Fiorletta’s previous blog post. In my opinion, the video and social strategies utilized…

Executive Viewpoints March 1

Online Shopping – Easier Than It Looks By Fatima D. Lora, Associate Editor Connecting with brands and stores…

Executive Viewpoints February 27
2012 Annual Shopper study cognizant Colleen Coleman cross-channel e-commerce private label retail

Reinventing Retail

 The forces of globalization, the Internet, social media and emerging sourcing models have drastically and permanently changed the…

Executive Viewpoints February 25
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