Latest In: Executive Viewpoints

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For StoreOps Execs, The Job Is Never Done

Shoppers’ browsing and buying preferences are constantly evolving, especially as technology continues to advance. WIthin the past year,…

Executive Viewpoints September 19
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Terry Lundgren Goes Undercover… Sort Of

By Kim Zimmermann, Managing Editor Terry Lundgren, the CEO of Macy’s, is a fairly recognizable guy. Chances are…

Executive Viewpoints September 18
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Maximizing Customer Experience While Minimizing The ‘Creep Factor’

It’s 3pm on Thursday afternoon and your stomach is growling. You know that you need to go to…

Executive Viewpoints September 17
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Packaging Helps Create Luxury Brand Experiences…Even Online

One of the key struggles many eTailers have is creating memorable brand interactions and memories throughout the browsing,…

Executive Viewpoints September 17
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How To Avoid Failing In Your Subscription Service Model

Tom Caporaso, CEO, Clarus Marketing Group Birchbox, Amazon Prime, and Netflix offer widely disparate services, but one thing…

Executive Viewpoints September 16
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Social Customer Service: Avoid Reputational Damage By Addressing The Root Problem

Mike Hennessy, Vice President, Marketing, IntelliResponse Social media can be a perilous field for brands to navigate. Many…

Executive Viewpoints September 16
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#HolidayCCS Is Almost Here!

It’s the most wonderful time of the year! Well, almost… Tomorrow marks the start of #HolidayCCS, our webinar…

Executive Viewpoints September 15
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How RTP Gets In The Holiday Spirit!

Okay, so it may be a little early to be talking about the holidays for some of you…but not for…

Executive Viewpoints September 13
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Solutions For Merchants And Retailers As Google Sunsets The Shopping API

By Sivamani Varun, Co-Founder, CEO, Semantics3, Inc. You might have read of Google’s shutdown of its Reader service,…

Executive Viewpoints September 13
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