Latest In: Executive Viewpoints

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Lost And Found: Why Journey Mapping Is Critical To Your Business

Customer journey mapping is not a new idea. In fact, the concept of “journeys” has become so pervasive…

Executive Viewpoints September 26
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What Will The Future Hold For Omnichannel Inventory Strategies?

It seems like retailers still are in the early stages of refining their inventory strategies to address the…

Executive Viewpoints September 26
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Why Did They Hire That Store Associate?

By Fatima D. Lora, Assistant Editor It’s holiday hiring season and not all your store associates are jolly…

Executive Viewpoints September 25
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New Research Confirms Social Drives Sales

A longstanding debate has been taking place in the retail world about the effectiveness of social media.  When…

Executive Viewpoints September 24
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220,000 Reasons To Love Belk’s 125 Days Of Prizes

By Sara Kowal, VP of Innovation, ePrize When Southern retailer Belk, realized it was quickly approaching its 125th…

Executive Viewpoints September 24
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Augmenting Reality In Retail

The pace of technological innovations makes it nearly impossible for many retailers to plan what is coming next…

Executive Viewpoints September 23
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The Value Of Loyalty

Customer loyalty means profit.  And it’s really that simple — studies show that a repeat customer can be…

Executive Viewpoints September 23
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Price-Matching Policies: The Consumer’s Secret To Finding the Best Deal

By John Boyd, Co-Founder and CEO, ShopSavvy   Consumers looking for the best deals on products often forget…

Executive Viewpoints September 23
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7 Strategies To Prepare & Prosper In A Global Social Crisis

By Malcolm DeLeo, Chief Evangelist, NetBase As carefully as you may have built and managed your brand reputation,…

Executive Viewpoints September 20
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