Lost And Found: Why Journey Mapping Is Critical To Your Business
Customer journey mapping is not a new idea. In fact, the concept of “journeys” has become so pervasive…
Executive Viewpoints September 26Customer journey mapping is not a new idea. In fact, the concept of “journeys” has become so pervasive…
Executive Viewpoints September 26It seems like retailers still are in the early stages of refining their inventory strategies to address the…
Executive Viewpoints September 26By Fatima D. Lora, Assistant Editor It’s holiday hiring season and not all your store associates are jolly…
Executive Viewpoints September 25A longstanding debate has been taking place in the retail world about the effectiveness of social media. When…
Executive Viewpoints September 24By Sara Kowal, VP of Innovation, ePrize When Southern retailer Belk, realized it was quickly approaching its 125th…
Executive Viewpoints September 24The pace of technological innovations makes it nearly impossible for many retailers to plan what is coming next…
Executive Viewpoints September 23Customer loyalty means profit. And it’s really that simple — studies show that a repeat customer can be…
Executive Viewpoints September 23By John Boyd, Co-Founder and CEO, ShopSavvy Consumers looking for the best deals on products often forget…
Executive Viewpoints September 23By Malcolm DeLeo, Chief Evangelist, NetBase As carefully as you may have built and managed your brand reputation,…
Executive Viewpoints September 20