Latest In: Executive Viewpoints

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How Product Donations Drive Strategic Benefits for Businesses and Offer Hope to Communities in Need

When Hurricane Beryl barreled its way across the Caribbean in early July, leaving a trail of destruction, it…

Executive Viewpoints August 7
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Western Gothic: Unpacking the Moody Yet Chic Interior Design Trend

Every year, the interior design world stumbles upon unique trends that break the mold — this is where…

Executive Viewpoints August 7
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The Race to Displace: How Temu and Shein are Redefining Ecommerce

Amazon has dominated the ecommerce landscape for over a decade and is on track to overtake Walmart as…

Executive Viewpoints August 6
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How AI and LLMs Are Ushering in a New Era of Conversational Commerce

With how fast technology evolves, it can be difficult to remember what the state of ecommerce was 15…

Executive Viewpoints August 5
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5 Lessons from the Bob’s Stores Bankruptcy

New England clothing retailer Bob’s Stores is shutting its doors for good. The retailer filed for Chapter 11…

Executive Viewpoints August 2
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The ‘Real Genius’ of Using AI to Combat Sweepstakes Fraud

In the 1985 sci-fi comedy Real Genius, we meet Lazlo Hollyfeld, a former engineering student who spends his…

Executive Viewpoints August 1
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Training Frontline Personnel in Retail: How to Do it on a Budget and Maintain High Quality

In retail, maintaining a knowledgeable, capable and well-trained workforce is a key factor in success, especially in categories…

Executive Viewpoints July 31
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Stop Waiting on Advertising. New Products Should Fly off the Shelf. 

Every retailer’s nightmare is a shelf stocked with products that just won’t budge — a frustrating reality that…

Executive Viewpoints July 30
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From Frustration to Loyalty: How One Retailer Increased NPS by 70% with Customer-Controlled Substitutions

Have you ever unpacked your grocery order, excited to make a recipe, only to find a weird substitute…

Executive Viewpoints July 29
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