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Payment has become a challenging and complicated scenario for retailers. Mobile technology, NFC and EMV offer valuable opportunities, but at a cost. Together with payment processors, banks and technology providers, merchants must uncover the best solutions for their particular business. If it’s time for a POS upgrade, then mobile POS featuring a variety of payment options must be on the table. Access the latest trend updates, news, and case studies with this up-to-the-minute coverage.

Payment Providers Partner To Offer Point-To-Point Encryption

  • Published in News Briefs
Payment security provider Bluefin Payment Systems has partnered with payment platforms Datacap Systems and Monetary LLC to offer a PCI-validated Point-to-Point Encryption (P2PE) solution to merchants. Benefits of a PCI-validated P2PE solution include reduced PCI compliance and scope; time and money savings on annual audits; and assurance that the technology…
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Kroger CIO Q&A: Innovation Initiatives Leverage IoT, Mobile Scanning And Shelf-Edge Videos

Long gone are the days when supermarkets were the most risk-averse, tech-unfriendly retailers on the block. In fact, the nation’s largest supermarket chain, Kroger, displays a commitment to data, innovation and tech savvy that other retailers should envy. The leadership of Chris Hjelm, who has been EVP and CIO at Kroger since 2005, is one reason Kroger has been able to keep up with the times. “I came from a background of high-tech at companies including Orbitz, eBay and FedEx,” said Hjelm in an exclusive interview with Retail TouchPoints. “I created a research and development team shortly after I got here, and that’s been a huge contributor to innovation — and it’s a unique capability compared to many of our competitors.”

EBay Downplays PayPal; Brings In Adyen To Manage Payments

  • Published in News Briefs
In a move that will displace its former subsidiary PayPal, eBay is moving to manage the payments flow on its Marketplace platform internally. The e-Commerce retailer has signed an agreement with Adyen to become its primary payment processing partner, after eBay’s current agreement with PayPal expires in mid-2020. While PayPal…
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Zumigo Expands Assure Suite With Identity Verification Capabilities

Zumigo has expanded its Assure suite of mobile device location and identity verification products to offer services designed to mitigate credit card fraud when card numbers get into the wrong hands.  The cloud-based service integrates with banks’ and merchants’ processing systems to verify the identity and location of a user’s mobile device along with credit card ownership to prevent fraudulent transactions. Discrepancies are flagged as possible fraud, and can save merchants and banks expenses ranging from fraudulent purchases and chargebacks to reissuing credit cards.

Office Depot Accelerates Services Offerings With Oracle Cloud

Office Depot has been adding business and IT services to its offerings through acquisitions, including BizBox and CompuCom. The retailer also has made changes to its underlying IT infrastructure that will help it manage a more complex business. The 1,500-store retailer has selected Oracle Cloud Applications to support supply chain,…
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Scandit Launches Browser-Based Barcode Scanner

Scandit has launched Barcode Scanner SDK for the Web, providing capabilities previously available only in mobile apps to mobile and desktop web browsers. Consumers, retailers and business partners can utilize the camera on their smartphones, tablets or PCs to scan retail or industrial barcodes, as well as QR and other 2D codes, directly into a browser. The functionality complements mobile apps for a variety of scan-based activities.

In-Store Mobile Could Generate A 146% Revenue Boost in 2018

  • Published in Mobile
Successfully deploying mobile in-store can drive up to 146% revenue growth for retailers this year, and may be a key investment decision for any retailer suffering flat or declining sales, according to a recent survey from Stratix and IHL Group. Retailers that are deploying in-store mobile POS saw a 24% average increase in sales in 2017 over retailers who don’t implement mobility in-store, according to the survey. Additionally, mobile POS-deploying retailers that are underperforming, i.e. have flat or declining growth, saw a 100% increase in sales for 2017, and predict another 47% of growth in 2018.

Paytronix Secures $65 Million Investment To Expand Product Suite, Market Focus

Paytronix Systems, a loyalty, rewards and guest engagement analytics software provider, has secured a $65 million growth equity investment from Great Hill Partners. Launched in 2001, Paytronix will use the funds to accelerate its growth and improve pay-at-the-table and other technologies it provides to 16,000 U.S. restaurant locations, including the Panera Bread and California Pizza Kitchen chains. The company also intends to expand its geographic footprint and market focus, though no specifics were shared in a statement.

Amazon Go Store Opens, Brings Checkout-Free Shopping To The Public

After more than a year of testing, Amazon finally let everyday consumers into its Amazon Go checkout-free convenience store in Seattle on Jan. 22. The 1,800-square-foot store was first unveiled in December 2016, but had only been open to Amazon employees. The Amazon Go store mostly sells food items, including the company’s exclusive meal kits. In the store, shoppers use the Amazon Go app, holding their smartphone near a scanner as they enter a store. Once inside, the store’s “Just Walk Out” technology — a combination of sensors, computer vision and deep learning — detects what’s taken off and returned to shelves, keeping track inside a virtual cart. Once finished, shoppers can leave the store and are automatically charged on their Amazon accounts.

Ecrebo Reveals New POS Product Suite

Ecrebo, a point-of-sale technology provider, has launched OnPoint, a software platform and associate product suite that is designed to help retailers engage shoppers with targeted messages, offers and promotions any time in the purchase cycle, via any channel.
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NCR To Debut Vision-Based Scanners, Biometric Tech Within Self-Checkout Platform

  • Published in News Briefs
NCR is launching new features for its self-checkout solution: vision-based scanners and biometric age verification for age-restricted products. The products are designed to simplify the self-checkout process, while simultaneously helping to reduce shrink.  The company will showcase these offerings at NRF 2018, booth #3121 at the Jacob K. Javits Convention Center…
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House of Fraser, L’Occitane Tap HP For New In-Store POS System

  • Published in News Briefs
Department store company House of Fraser and cosmetics brand L’Occitane have both upgraded their point-of-sale systems to HP ElitePOS. The retailers aim to transform the in-store experience with a modern POS that can be customized with components such as an in-column printer, retail connectivity base, matching accessories like barcode scanners,…
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CaliBurger To Showcase Facial-Based Payments At NRF

  • Published in News Briefs
CaliBurger, a part of Cali Group’s restaurant operating division, will demonstrate its AI-enabled self-ordering kiosks using NEC facial recognition technology at the NRF Big Show, Jan. 14-16 in NYC. “NEC’s face recognition technology is a key component of our strategy to reduce the friction associated with loyalty program registration and use,” said…
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Walmart Will Expand Cashierless Checkout To 100 Stores

The industry’s top retailers are continuing their quest to make cashierless checkout within physical stores more of a reality. Walmart is expanding its "Scan & Go" technology to an additional 100 locations across the U.S. in 2018. The app allows customers to scan and bag items, including produce, while they shop and pay directly with their phones. Customers see the price of individual items as they scan them, along with a running total, enabling them to gauge their total costs ahead of checkout. As part of the test, some Walmart stores have been outfitted with Scan & Go kiosks, where customers can pick up handheld devices, allowing them to try out the service before downloading it to their phones.
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