As 2010 comes to a close, we wanted to thank you for your continued support and interest in Retail TouchPoints. 2010 was a telling year for the retail industry. The economy has begun a recovery, albeit a slow one. Mobile and social channels remain front and center, as new applications and technologies emerged to empower customers and give retailers an additional touch point through which to engage loyal shoppers. Facebook storefronts came to life for stores like JCPenney and Steve Madden. To top off the year, U.S. shopping expenditures grew approximately 3.3%, close to reaching the record numbers of 2007, according to the National Retail Federation.
As always, we welcome your feedback on our content and encourage suggestions for editorial topics in 2011. In order to keep pace with the changing environment, we are committed to reporting on the latest trends, solutions and technologies to provide cutting edge content to our readers.
For the final week of 2010, we have compiled a special edition of the top 10 most-read Retail TouchPoints stories of 2010. If you’re attending NRF’s Big Show in January in New York City, we encourage you to stop by booth #3122 to meet the Retail TouchPoints team and share your feedback with us. We’re also co-hosting a unique evening networking event for retail executives at Hudson Terrace on Mon. Jan. 10. Click here to learn more and RSVP.
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Thanks again for your continued support. All the best for a happy and successful new year.
Regards,
Debbie Hauss
Editor-in-Chief
Top 10 Articles of 2010
| Growth of Location-Based Apps Cause Retailers To Check In On The Potential To Extend Rewards Cross-Channel Strategies |
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Do Followers & Fans Equal Loyalty: A Look Inside Retailers’ Strategies For Social CRM Retail CRM |
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Is The Retail World Ready for Digital Receipts? Intuit & Others Primed For Paperless Checkout In-Store Insights |
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Target Uses Guest Intelligence to Drive Marketing Strategies Retail Store Ops |
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Apple’s Magic Touch Moving Closer To POS Integration With New Apps Retail Store Ops |
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Social Media Analytics Turns Consumer Sentiment into Actionable Data Cross-Channel Strategies |
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Microsoft & Intel Partner to Transform Digital Signage Experience in Retail In-Store Insights |
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Industry Leaders Provide Insight into Retail Success in a Mobile/Social World Cross-Channel Strategies |
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New Application Taps iPad for In-Store Experience Optimization In-Store Insights |
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New Research to Highlight Key |
