Whether you're dealing with promotion and marketing, shipping and delivery, inventory ordering and fulfillment or other retail challenges, keeping the customer's wants and needs at the center of all strategic decision-making will lock in a successful 2018 holiday season and secure a strong 2019.
In this guide, you'll discover five stops on the road to engaging today's digitally demanding shoppers. You'll learn how to:
- Navigate the cross-channel customer experience;
- Maximize mobile micro-shopping moments;
- Enable on-demand, in-the-moment customer service;
- Delight shoppers by making it easy to get their products; and
- Build loyalty during the holidays and beyond.
Download the guide to get holiday strategy tips from Kay Jewelers, Kiehl's, Macy's, Amazon, DSW and more!