Menu
RSS

Caring For Customers In A Noisy Social World

More than 1.2 billion people worldwide use Facebook and more than 500 million tweets are sent every day. As consumers continue to gravitate to social networks, it is imperative that brands and retailers are present and accessible on these sites.

This infographic, courtesy of Five9, summarizes recent research on retailers and how they’re using social networks to improve customer service.

 

RTP-NL-IG-5-27-2014

More than 1.2 billion people worldwide use Facebook and more than 500 million tweets are sent every day. As consumers continue to gravitate to social networks, it is imperative that brands and retailers are present and accessible on these sites.

This infographic, courtesy of Five9, summarizes recent research on retailers and how they’re using social networks to improve customer service.

 

[click to expand]

IG Five9survey 052714

back to top