Having brick-and-mortar stores double as fulfillment centers is still very much a work in progress for many retailers, and the challenges involved can be downright scary. In fact, many "monsters" can create logistical, labor management and profitability nightmares, including:
- Disconnected inventory systems that can disappoint shoppers and cannibalize store sales;
- Store associates lacking the tools and data needed to both fulfill orders and take care of in-store customers; and
- Inefficient shipping models that eat away at profit margins.
There are solutions available to make in-store fulfillment a less terrifying prospect. Discover seven weapons retailers can use to slay these beasts in this infographic from Aptos.