BOPIS is more than a passing trend: 68% of shoppers have used BOPIS, and 50% say they make purchasing decisions based on whether the retailer offers it.
To boost BOPIS capabilities, retailers can implement an automated locker system that lets shoppers pick up their orders from a secure location.
But the value of automated lockers for retailers go beyond BOPIS, offering a range of alternative uses that enhance retailers' in-store marketing and operations. These lockers can benefit both retailers and consumers by:
- Enhancing retailers' ability to make store-to-store merchandise transfers efficiently;
- Allowing ship-to-store orders to be fulfilled, which ultimately draws more shoppers to a brick-and-mortar location; and
- Functioning as a remote storefront, giving e-Commerce retailers a physical presence in a specific market, and providing its e-Commerce customers an easy option for reducing shipping costs, picking up orders and returning merchandise.