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Starting Off on the Right Foot: 5 Keys to a Seamless Appointment Scheduling Processes

As one of the first points of consumer interaction, appointment scheduling can be the ‘tip of the spear’ of customer engagement. Offering a seamless, personalized appointment scheduling experience can be the initial impression that leads to customer loyalty.

This Retail TouchPoints webinar will identify the 5 areas of critical appointment scheduling functionality that are needed to allow organizations to operate at scale, including:

  • Managing staff hierarchies and advanced role-based access control;
  • Managing compliance needs;
  • Supporting a multi-national, multi-lingual and multicultural customer and employee base;
  • Ability to customize appointment scheduling functionality for individual stores/locations; and
  • Using appointment scheduling solutions to build repeat business and enhance customer loyalty.

Speakers:

Angie Tiwari

Angie Tiwari

JRNI

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Company

Name

Company

Name

Company

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As one of the first points of consumer interaction, appointment scheduling can be the ‘tip of the spear’ of customer engagement. Offering a seamless, personalized appointment scheduling experience can be the initial impression that leads to customer loyalty.

This Retail TouchPoints webinar will identify the 5 areas of critical appointment scheduling functionality that are needed to allow organizations to operate at scale, including:

  • Managing staff hierarchies and advanced role-based access control;
  • Managing compliance needs;
  • Supporting a multi-national, multi-lingual and multicultural customer and employee base;
  • Ability to customize appointment scheduling functionality for individual stores/locations; and
  • Using appointment scheduling solutions to build repeat business and enhance customer loyalty.

Speakers:

Angie Tiwari

Angie Tiwari

JRNI

Name

Company

Name

Company

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