In retail, the “last mile” is becoming more crowded, more rushed, more expensive and an ever-more-critical contributor to a positive customer experience. Over the past 18 months, there has been a 50% increase in last mile services, with most of the demand coming from B2C e-Commerce. In addition to the growth of online sales, consumer … Continue reading Benchmark Survey Report: Are You Winning The Last Mile Of Retail?
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