For the second year, Retail TouchPoints has asked a number of key executives from leading solution provider companies to share their insights on what to expect with new technologies and technology trends in the coming year. This year we have collected input from 22 executives who possess many years of experience in business and retail specifically.
Each executive was asked to answer the following question:
Which technology trend will impact the retail industry most significantly in 2014 (and why)?
For the 2014 report, we have split the predictions into 7 different categories.
Following are the categories and corresponding contributors:
Big Data / Analytics
MyBuys, Daniel Druker, Chief Marketing Officer
Teradata, Tim Simmons, Vice President, Global Industry Marketing, Retail, Travel, Hospitality & Transportation
Customer Experience
Cisco, Jon Stine, North American Lead of Retail, Cisco Consulting
JDA, Wayne Usie, SVP of Retail
Motorola, Paul Steinberg, Senior Vice President and Chief Technology Officer
OpinionLab, Jonathan Levitt, Chief Marketing Officer
Oracle Retail, Mike Webster, SVP and General Manager
VeriFone, Jeff Wakefield, Vice President of Business Development
Mobile & Social
Epicor, Noel Goggin, SVP and GM
Olapic, Luis Sanz, Co-founder
Zebra Technologies, Nick D’Alessio, Global Practice Leader, Retail
Next-Gen Technology
Ceridian Dayforce: John Orr, SVP, Retail Strategy & Execution
NCR Retail, Oren Betzaleli, Vice President and General Manager, Global Solutions Management & Marketing
Tyco Retail Solutions, Nancy Chisholm, Vice President and General Manager
Usablenet, Jason Taylor, Chief Innovation Strategist
Omnichannel
Demandware, Rob Garf, VP of Industry Strategy & Insight
Junction Solutions, Jeff Marker, Senior Vice President, Multichannel Retail
NetSuite, Branden Jenkins, GM of Retail
SDL, Joe Stanhope, Chief Strategy Officer
Personalization
Revionics, Karen Dutch, Senior Vice President Marketing
SAP, Lori Mitchell-Keller, Sr. Vice President and Head of Global Retail Industry
SAS, Diana McHenry, Director, Global Retail
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