Redesigning with Reverence: Inside the New MoMA Design Store Experience
Featuring: Jesse Goldstine, Chief Retail Officer, Museum of Modern Art (MoMA) Gift shops are more than a post-museum…
Episode 258 September 29
Retail Remix Podcast
The rules of retail are constantly changing. Today, we’re in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry’s leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.
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What Leaders Can Learn from Dick’s, Target & the Athleisure Boom
Featuring: Matt Powell, BCE Consulting & Tiffany Montgomery, SESO Sports retail is moving fast — and sometimes sideways.…
Episode 257 September 22
How PayMore Is Flipping the Script on Used Electronics
Featuring: Stephen Preuss and Erik Helgesen, Co-founders of PayMore Cracked screen? Dead battery? Most of us are quick…
Episode 256 September 15
Deep Dive: How to Tackle Return Fraud — Without Losing Customers
Featuring: Vishal Patel and Pedro Ramos of Appriss Retail Product returns are often seen as a necessary evil—but…
Episode Special Edition September 11
The Experience Equation: What Retailers Need to Get Right
Featuring: Melissa Gonzalez, Principal at The Design Firm MG2 In an age of instant delivery, why are so…
Episode 255 September 8
Inside ThredUp’s Surge: What’s Fueling Resale’s Rise
Featuring: Alon Rotem, Chief Strategy Officer at ThredUp Resale has officially moved from the margins to the mainstream.…
Episode 254 August 18
How Primark Is Rewriting the Rules of Value Fashion in the U.S.
Featuring: Kevin Tulip, President, Primark U.S. If you’ve shopped in Europe, chances are you’ve been to Primark —…
Episode 253 August 11
What $24 Billion in Prime Day Spending Tells Us About H2
Featuring: Vivek Pandya, Director, Adobe Digital Insights Prime Day gave us more than just deals — it delivered…
Episode 252 August 4
What U.S. SMBs Can Learn from Alibaba.com’s Playbook
Featuring: Justin Liu, U.S. Country Manager at Alibaba.com Alibaba may be known for its massive scale — but…
Episode 251 July 28Featured
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