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DEI Deflates, Retail Media Rises, Mergers Flounder

For better or worse, 2024 is now in the books, but we can’t resist one more look back. The Retail TouchPoints editors…

Holiday Shopping Trends and Payments Innovations: Experience as Competitive Advantage

As the holiday shopping season approaches, retailers face increased pressure to facilitate a seamless and secure shopping experience. This is an opportunity…

Longer Holiday Season May Irk Consumers, But Retailers Should Rejoice

Much of the forecasting for this year’s holiday shopping has focused on its shortness: the quirk of the 2024 calendar that has…

Can Brands Compete Through the Payment Experience?

The payment experience has always been considered a “necessary evil” for ecommerce sites. There’s information merchants need to accept, validate and fulfill…

AliExpress Opens to U.S. Sellers as it Preps for 11.11 Singles Day

AliExpress is putting out the welcome mat for U.S.-based merchants via AliExpressDirect, with 0% commissions and $0 onboarding costs for new sellers…

Grubhub Joins the Commerce Media Club

Food delivery platform Grubhub is expanding its advertising capabilities to create a full-fledged commerce media network in partnership with Koddi. Through the…

Gaining a Holiday Edge with Digital Revolving Credit

The world is certainly embracing digital transactions. Recent statistics show that 2.71 billion people have been shopping online globally as of 2024…

How United Airlines’ Media Network Helped Univision Engage with Spanish-Speaking Travelers

The rise of retail media has inspired not just retailers but a whole raft of other businesses to launch their own media…

Adobe Predicts 8.4% Growth in Online Holiday Sales, Driven by Discounting

Adobe expects U.S. online sales to hit a record $240.8 billion this holiday shopping season (designated as the period from Nov. 1 to Dec….

Salesforce Forecast: Global Holiday Sales to Reach $1.19 Trillion, Up 2% YoY

Value-seeking consumers trading down, strategically waiting for discounts and choosing low-cost Chinese shopping apps will soften holiday sales growth to 2% year…

Retailers Get Real with AI: Four AI-Powered Apps We’ll See this Year

We are past the point of conjecture about whether AI will upend the retail industry; it already has. In a recent study…

‘Cash or Card?’: Why More Financing Choices Drive Consumers’ Decisions on Which Retailers to Shop

The customer experience is paramount to the success of today’s retailers. This includes enhancing in-store inventory, delivery services and even the personalization…

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