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If You Want to Gather Insights on Consumers, go Where they Hang Out: How Social Media is Changing Research

There’s an old joke that asks, “Why do people rob banks? Because that’s where the money is.” Corny as it is, we…

‘A Reckoning for the Advertising Industry’: The Death of Third-Party Tracking Opens New Opportunities for Retailers

A new era of advertising is taking shape. Driven by growing consumer concern over how their personal data is being collected and…

Why Apps are the Cornerstone of Retail’s Post-Pandemic Future

What the past year showed us is that the future of commerce is likely to be meaningfully different than what existed prior…

Retail Insights 2021: 10 Predictions and Trends to Watch

Across the board, 2020 was a momentous year for us all. Retail has never faced so many changes and challenges. While physical…

How RFID Powers Retail: Past, Present and Future

It has not always been announced with great fanfare, but the retail industry is increasingly turning to radio frequency identification (RFID) as…

Retail Sales of ‘As Seen On TV’ Products Set to Explode Post-COVID

The coming year is primed to be unlike any other for retailers selling “As Seen on TV” (ASONTV) products. According to a…

Walgreens, the Media Network

We preach not to put people in boxes, and it seems companies are keen for this to be extended to them also….

Three Reasons why COVID-19 Will Make Retailers Stronger

COVID-19 introduced a unique set of challenges that forced retailers to squeeze years’ worth of digital transformation into a matter of weeks….

How to Boost Retail Brand Loyalty With a Mobile App

82% of companies agree that retaining a customer is cheaper than acquiring a new one. In fact, the acquisition is 5 times…

Retail Lessons From China: Innovation, Resilience And Recovery

Non-essential retailers around the world have been devastated by COVID-19, with many experiencing everything from store closures to unprecedented drops in sales….

Data Capital: The Competitive Weapon Most Retailers Have Yet To Fully Monetize

Traditional retailers are sitting on a powerful competitive weapon, and they’ll continue to operate less efficiently, lose market share and leave millions…

Digital Is Turning Retail Into An On-Demand Model

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical…

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