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Customers Care About Sustainability, so Show them how Ecommerce Delivers

Customer experience (CX) strategies often focus on using technology to improve steps in the customer journey, but CX can also be about…

Klarna Rolls Out Suite of New Shopping Tools, From ChatGPT to Resale

Klarna is introducing a portfolio of social media-esque capabilities on its platform, including a personalized shopping feed and smart shopping features. The…

Resale Continues to Rise: Global Secondhand Sales to Hit $350B by 2027

Consumers and retailers are turning to resale more than ever amid economic uncertainty, according to ThredUp’s 11th annual Resale Report, conducted by…

How LePrix is Using Tech to Advance Luxury Wholesale

Retail TouchPoints has been studying and reporting on the evolution of resale for years. Over this time, we’ve seen consumer behaviors shift…

Carhartt, Hanna Andersson Highlight Product Durability with New Resale Programs

Two new entrants into the world of resale, Carhartt and Hanna Andersson, serve very different consumer segments, but both are highlighting the…

Dick’s Plans 200 Gear Trade-In Events for First Half of 2023

Dick’s Sporting Goods is expanding its partnership with online marketplace SidelineSwap, with plans to host a series of 200 sports gear trade-in…

Walmart Expands Reach of Third-Party Retail Services with Salesforce Integration

Walmart’s burgeoning slate of white-label retail tech will be made more widely available via a new partnership with Salesforce. Retailers will now…

Breaking up with Best Practices: How to Distinguish Your Brand in a Competitive Ecommerce Landscape

Ecommerce businesses are always looking for ways to boost visibility and generate high-volume sales. Unfortunately, the industry’s long-held “best practices” are holding…

74% of Millennials Would Like Pre-Owned Gifts — Here’s How Resale Can Flourish During the Holidays

Younger shoppers are no longer afraid of secondhand gifting —67% of millennials said they would be likely to give a pre-owned item…

Hot Topic Joins Ranks of 100+ Retailers with Branded Resale Programs

Enduring tween favorite Hot Topic is entering the world of resale with its new Hot Topic Replay program, powered by ThredUP’s resale-as-a-service…

Naver Acquires Poshmark for $1.2 Billion

Korean internet company Naver Corp. will acquire Poshmark for approximately $1.2 billion, or $17.90 per share. The price represents a 15% premium…

‘OG’ Reseller Goodwill Wants a Piece of the Online Action

Before “resale,” there was “thrifting.” And before Poshmark, ThredUP, Facebook Marketplace and even eBay were a twinkle in their founders’ eyes, there…

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