TouchPoints TV - Retail TouchPoints - Retail TouchPoints https://www.retailtouchpoints.com Sun, 20 Jan 2019 13:44:39 -0500 RTP en-gb Tech Innovations Drive Business Success For PCMS Customers https://www.retailtouchpoints.com/interactive/touchpoints-tv/vendors/tech-innovations-drive-business-success-for-pcms-customers https://www.retailtouchpoints.com/interactive/touchpoints-tv/vendors/tech-innovations-drive-business-success-for-pcms-customers Tech Innovations Drive Business Success For PCMS Customers

PCMS execs share their insights for the future of retail, which will feature in-store innovation like manager wearables and Scan-and-Go POS technology. PCMS is working to help retailers deliver more effective marketing strategies with its recently launched Personalized Offers solution, a cloud-based, API-driven engine. Personalized Offers allows retailers to provide shopper rewards via email, social media, SMS or at the POS during in-store checkout.

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feed@retailtouchpoints.com (Mike Santos) Vendors Thu, 17 Jan 2019 00:00:00 -0500
#NRF2019 Day 3 Wrap Up: Key Takeaways To Help Drive Success In 2019 https://www.retailtouchpoints.com/interactive/touchpoints-tv/nrf2019-day-3-wrap-up-key-takeaways-to-help-drive-success-in-2019 https://www.retailtouchpoints.com/interactive/touchpoints-tv/nrf2019-day-3-wrap-up-key-takeaways-to-help-drive-success-in-2019 #NRF2019 Day 3 Wrap Up: Key Takeaways To Help Drive Success In 2019

As Retail’s Big Show draws to a close, the Retail TouchPoints editors discuss the technologies, trends and news that will have the greatest impact on retail success in 2019. Find out which strategies make the most sense for your brand; and which technology innovations you should put in your short-term arsenal. 

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feed@retailtouchpoints.com (Mike Santos) TouchPoints TV Thu, 17 Jan 2019 14:03:13 -0500
4R Systems CEO Shares Tips On Making Machine Learning Work To Address Urgent Retail Issues https://www.retailtouchpoints.com/interactive/touchpoints-tv/4r-systems-ceo-shares-tips-on-making-machine-learning-work-to-address-urgent-retail-issues https://www.retailtouchpoints.com/interactive/touchpoints-tv/4r-systems-ceo-shares-tips-on-making-machine-learning-work-to-address-urgent-retail-issues 4R Systems CEO Shares Tips On Making Machine Learning Work To Address Urgent Retail Issues

Machine learning was a hot topic at the NRF Big Show, but many retailers are struggling with how and where to apply it within their business. Kevin Stadler, President and CEO of 4R Systems, shared some best practices on how and where machine learning can be applied within retail operations, as well as some tips on avoiding data “gotchas.”

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feed@retailtouchpoints.com (Mike Santos) TouchPoints TV Thu, 17 Jan 2019 13:51:58 -0500
#NRF2019 Day 2 Wrap Up With California Closets Exec https://www.retailtouchpoints.com/interactive/touchpoints-tv/nrf2019-day-2-wrap-up-with-california-closets-exec https://www.retailtouchpoints.com/interactive/touchpoints-tv/nrf2019-day-2-wrap-up-with-california-closets-exec #NRF2019 Day 2 Wrap Up With California Closets Exec

Featuring guest speaker, Lisa Gold, Director of Showroom Design at California Closets, the Retail TouchPoints team discusses the highlights of NRF19 Day 2. Gold shares her insights on how a 40-year-old brand can stay up-to-date with customer engagement using new technology. The custom closet company has implemented a Showroom of the Future, using an endless aisle/endless design app on the Elo touchscreen platform. California Closets also is testing a virtual reality application that helps customers better visualize their design choices.

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feed@retailtouchpoints.com (Mike Santos) TouchPoints TV Thu, 17 Jan 2019 11:55:59 -0500
Aptos CEO Shares Advances In Aptos One Platform, With Michael Kors Pilot And Other Customer News https://www.retailtouchpoints.com/interactive/touchpoints-tv/vendors/aptos-ceo-shares-advances-in-aptos-one-platform-with-michael-kors-pilot-and-other-customer-news https://www.retailtouchpoints.com/interactive/touchpoints-tv/vendors/aptos-ceo-shares-advances-in-aptos-one-platform-with-michael-kors-pilot-and-other-customer-news Aptos CEO Shares Advances In Aptos One Platform, With Michael Kors Pilot And Other Customer News

Retail TouchPoints caught up with Aptos CEO Noel Goggin at the NRF Big Show to learn more about the company’s vision for how the Aptos ONE platform is helping retailers manage the rapid rate of change across channels, departments and data sources. Goggin also shared news on Michael Kors announcing it will use the cloud-native, microservices based platform to help process transactions anywhere on locally resilient mobile devices.

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feed@retailtouchpoints.com (Mike Santos) Vendors Thu, 17 Jan 2019 11:48:24 -0500
Toshiba Paints Picture Of Frictionless Commerce For Retailers Looking To Modernize Shopping https://www.retailtouchpoints.com/interactive/touchpoints-tv/vendors/toshiba-paints-picture-of-frictionless-commerce-for-retailers-looking-to-modernize-shopping https://www.retailtouchpoints.com/interactive/touchpoints-tv/vendors/toshiba-paints-picture-of-frictionless-commerce-for-retailers-looking-to-modernize-shopping Toshiba Paints Picture Of Frictionless Commerce For Retailers Looking To Modernize Shopping

Under the theme “Empowering The Art of Retail,” Toshiba Global Commerce showcased several new advancements during the NRF Big Show. Drawing the biggest crowds and buzz, the company debuted a new frictionless shopping concept which is designed to provide a scalable model for scan and go deployments by employing computer vision, AI and other enabling technologies. RTP caught up with Toshiba’s Fredrik Carlegren and Robin Lyon to discuss frictionless commerce, as well as new advancements in self-service, digital commerce and POS configurations.

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feed@retailtouchpoints.com (Mike Santos) Vendors Wed, 16 Jan 2019 00:00:00 -0500
The Evolution (And Challenges) Of Omnichannel https://www.retailtouchpoints.com/interactive/touchpoints-tv/vendors/the-evolution-and-challenges-of-omnichannel https://www.retailtouchpoints.com/interactive/touchpoints-tv/vendors/the-evolution-and-challenges-of-omnichannel The Evolution (And Challenges) Of Omnichannel

Andrew Gaffney of Retail TouchPoints sits down with Madeleine Doucet and Michael Wexler of Multidev Technologies to discuss the evolution of omnichannel, the challenges retailers face when it comes to having a single view of the customer and more during NRF 2018: Retail’s Big Show.

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feed@retailtouchpoints.com (Mike Santos) Vendors Mon, 29 Jan 2018 00:00:00 -0500
Samsung Unveils Pop-Up Shop Solution, Emphasizes Many Opportunities Of Pop-Ups For Retailers https://www.retailtouchpoints.com/interactive/touchpoints-tv/vendors/samsung-unveils-pop-up-shop-solution-emphasizes-many-opportunities-of-pop-ups-for-retailers https://www.retailtouchpoints.com/interactive/touchpoints-tv/vendors/samsung-unveils-pop-up-shop-solution-emphasizes-many-opportunities-of-pop-ups-for-retailers Samsung Unveils Pop-Up Shop Solution, Emphasizes Many Opportunities Of Pop-Ups For Retailers

Retail TouchPoints’ Editor Andrew Gaffney sits down with Ian Hutchinson of Samsung to discuss the company’s new solution for pop-up shops and why there’s more opportunity to gain data out of pop-ups, be more agile and create unique experience for customers.

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feed@retailtouchpoints.com (Mike Santos) Vendors Mon, 29 Jan 2018 14:47:54 -0500
Salesforce: Mobile Growth Makes Personalization Even More Critical https://www.retailtouchpoints.com/interactive/touchpoints-tv/vendors/salesforce-mobile-growth-makes-personalization-even-more-critical https://www.retailtouchpoints.com/interactive/touchpoints-tv/vendors/salesforce-mobile-growth-makes-personalization-even-more-critical Salesforce: Mobile Growth Makes Personalization Even More Critical

Mobile devices drew 60% of shopper traffic and 41% of all orders during holiday 2017, and this growth makes personalization paramount given the screen’s small “real estate,” according to Rob Garf, VP, Industry Strategy and Insights, Salesforce Commerce Cloud. “You can’t play hide-and-seek with products and recommendations, it has to be front and center,” he said. Garf also shared his predictions for 2018 and warned of a coming data scientist shortage.

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feed@retailtouchpoints.com (Mike Santos) Vendors Wed, 24 Jan 2018 08:45:09 -0500
Aptos Features AR, Endless Aisle As Part Of Aptos Labs https://www.retailtouchpoints.com/interactive/touchpoints-tv/vendors/aptos-features-ar-endless-aisle-as-part-of-aptos-labs https://www.retailtouchpoints.com/interactive/touchpoints-tv/vendors/aptos-features-ar-endless-aisle-as-part-of-aptos-labs Aptos Features AR, Endless Aisle As Part Of Aptos Labs

Aptos Marketing Director Dave Bruno discusses Aptos’ recent acquisition of TXT Retail, noting that the combination gives Aptos the ability to engage differently “from concept to customer.” Additionally, Bruno shares how their investment in Aptos Labs will enable the company to help retailers bridge the digital-physical divide by supporting emerging technologies like conversational commerce. Bruno tells us that shoppers are already clamoring for their preferred retailers to help them with endless aisle and order status skills. Additionally, Bruno describes the wildly popular pop-up shop that Cole Haan implemented in the Aptos booth, where they sold a brand new line of shoes with same-day delivery to attendees’ hotels.

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feed@retailtouchpoints.com (Mike Santos) Vendors Wed, 24 Jan 2018 08:42:31 -0500