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Retail Movers & Shakers

A week does not go by without a significant promotion or appointment within retail companies — including merchants, industry associations as well as solution providers. Retail TouchPoints presents these updates via the Retail Movers & Shakers section, spotlighting the individuals and companies announcing important new executive developments.

HSN Promotes Martinez To Chief Human Resources Officer

Multichannel retailer HSN, Inc. has promoted its SVP of Talent Management Maria Martinez to Chief Human Resources Officer, effective immediately. In her new role, Martinez will be responsible for executing human resources strategies in support of the company’s business objectives across its HSNi and Cornerstone operating segments. Specifically, Martinez will spearhead talent acquisition and assessment, succession planning, leadership development, employee engagement, performance management, total rewards and wellness programs.

Saks Alum Joins Vera Bradley As EVP Of Retail And Wholesale Sales

Vera Bradley, the handbag, accessories and gift retailer, has named Karen Peters, a former Saks executive, as its new Executive Vice President of Retail and Wholesale Sales. She will report directly to CEO Robert Wallstrom.  In her new position, Peters will oversee Vera Bradley full-line and factory outlet stores. She also will have responsibility for the brand’s indirect channel, which includes gifts and department store relationships, store visual and store real estate. She will split her time between the company’s New York office, its headquarters in Fort Wayne, Ind., and store and retail partners.

Jo-Ann Hires SVPs Of Marketing And Merchandising

Jo-Ann Fabric and Craft Stores has onboarded two retail veterans to spearhead its marketing and merchandising departments. Effective immediately, Jim Wright will serve as the company’s Sr. VP of Marketing and Advertising, while Megan Featherston will serve as Sr. VP of Merchandising.

PetSmart Hires New EVP Of Customer Experience

PetSmart has named Phil Bowman Executive Vice President of Customer Experience, a new position within the organization. Bowman, who will report directly to President and CEO David Lenhardt, will join the company on June 30, 2014. Over the course of his career, Bowman has acquired extensive experience in brand-building, digital marketing, e-Commerce, customer data analytics, and creating an integrated customer experience. He most recently served as CMO at online security brokerage company TD Ameritrade. Bowman also has held positions at TD Bank Group, H&R Block, Sprint and PepsiCo. As EVP of Customer Experience, Bowman will “play an important role in accelerating our omnichannel efforts so we are relevant to our customers however and whenever they shop, and in leveraging our customer data to connect in a more personalized way,” Lenhardt explained. “Phil brings the deep expertise needed to develop strategies for creating an unmatched customer experience, both in stores and online, and in developing growth strategies across all platforms.” 

Delhaize Belgium CEO Resigns

Delhaize Group, a Belgian supermarket chain, announced that Dirk Van den Berghe is resigning from his role as CEO of the retailer’s Delhaize Belgium and Luxembourg division effective July 31, 2014.

Shelfbucks Hires ShopperTrak Founder As Chairman Of The Board

Shelfbucks Inc., an iBeacon promotion platform for retail stores,has appointed retail industry veteran Bill Martin, Founder of ShopperTrak, as Chairman of its Board Of Directors. Martin will continue to serve as Executive Vice President of ShopperTrak, and will remain active in the company’s day-to-day operations. He takes over the Chairman position from Brett Hurt, Founder of Bazaarvoice and Coremetrics. An early Shelfbucks investor, Hurt will remain on the company’s Advisory Board.

Target Shakes Up Executive Team To Kick Off Brand Transformation

Two weeks after Gregg Steinhafel stepped down from his position as CEO, Chairman and President, Target has made several changes to its U.S. and Canadian leadership teams. Effective immediately, Tony Fisher, President of Target Canada will step down from his position and be replaced by Mark Schindele, who is currently SVP of Merchandising Operations. In his new role, Schindele will report to Kathee Tesija, Chief Merchandising and Supply Chain Officer.

Lands' End Appoints New Chief Creative Officer

Lifestyle brand Lands’ End has hired a new Senior Vice President and Chief Creative Officer. Becky Gebhardt, who takes the helm after holding long-term positions at Crocs, Inc., and Bag Borrow or Steal, will be responsible for developing and implementing global creative brand strategies across digital, retail and catalog. However, Gebhardt is extremely familiar with the Lands’ End brand story and vision: She acted as VP of Creative for the company from 2004 to 2007.

Target CEO Resigns, Mulligan To Act As Interim

After several months of damage control for a data breach that affected as many as 70 million shoppers, Target Board of Directors announced the resignation of the company’s Chairman, president and CEO — Gregg Steinhafel — effective immediately. Target CFO John Mulligan has been appointed as interim president and CEO, while board member Roxanne S. Austin will take the role of as the temporary non-executive chair of the board. The company is currently looking for permanent replacements for the positions, and Steinhafel has agreed to act as an advisor for his successors during the transition.

Goal Zero Names Former REI Exec President And COO

Goal Zero, a manufacturer of portable solar power products, has named Lee Fromson President and Chief Operating Officer. Fromson previously served as the Sr. VP of Merchandising at REI. In addition to the Fromson appointment, Goal Zero announced strategic changes to its executive team. Current President and CEO Joe Atkin will assume the role of Co-Chairman of the Board, and Founder and Chief Creative Officer Robert Workman will step in as CEO.

Target Appoints CIO, Boosts Security Measures

Target has appointed Bob DeRodes as its EVP and Chief Information Officer to lead the company’s IT transformation efforts. The mega retailer also announced the addition of security enhancements that will address issues coming to light following its 2013 data breach. As EVP/CIO, DeRodes will assume oversight of the Target…
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Urban Outfitters Appoints New President Of North America

Urban Outfitters Inc., a lifestyle specialty retail company operating under the Anthropologie, Bhldn, Free People, Terrain and Urban Outfitters brands, has appointed a new president for the Urban Outfitters brand in North America.  Trish Donnelly, who most recently served as President of Steven Alan, will join Urban Outfitters North America and report directly to Ted Marlow, CEO of the namesake brand. Donnelly’s tenure will begin on July 14, 2014.

Former Gartner Retail Analyst Kevin Sterneckert Joins eCommera

eCommera, a cloud-based Big Data solution provider, has appointed Kevin Sterneckert as the company’s Chief Marketing Officer (CMO). Sterneckert, who most recently served as the lead retail analyst for Gartner, brings more than 20 years of experience in retail leadership to eCommera. As Gartner Research VP, Sterneckert oversaw analysis of hundreds of retail-focused software solutions each year, offering expert analysis on topics such as Big Data, the future of merchandise life cycles, and the path to create excellence in the supply chain. He previously served as the Sr. Director of Global Product Strategy at Oracle Retail, and as the VP of Retail for DemandTec.  Additionally, Sterneckert was the CIO of Big V Supermarkets and Director of Merchandising Services and Development for Walmart Supercenters.
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