Retail Movers & Shakers

A week does not go by without a significant promotion or appointment within retail companies — including merchants, industry associations as well as solution providers. Retail TouchPoints presents these updates via the Retail Movers & Shakers section, spotlighting the individuals and companies announcing important new executive developments.

Neiman Marcus C-Level Carousel Keeps Spinning With Two Experience-Driven Hires

Neiman Marcus has hired two new experiential experts as the department store continues to focus on remodeling the store experience. David Goubert will serve as EVP of Stores and Retail Experience and Ginger Mollo will become Senior VP of Retail Experience — West Coast. Goubert will be responsible for creating “personalized, seamless and magical” experiences within Neiman Marcus stores, according to a company statement. He joins Neiman Marcus from Starboard Cruise Services, a division of LVMH, where he was most recently Senior Vice President, Luxury Cruise Lines. Starboard has based its retail model on combining luxury with experiences to create memorable stories for seafaring customers.

Francesca’s CEO Resigns As Company Explores Potential Sale

Francesca’s CEO Steve Lawrence has resigned, just as the retailer revealed that it is exploring strategic alternatives, which may include the possible sale of the company or a refinancing. The women’s apparel and accessories retailer is sharing the same struggles as many mall-based competitors, with the company set to close up to 40 underperforming stores in 2019. In Q3, the retailer reported a 10% decline in net sales, with comparable store sales plummeting 14% on top of an 18% decline in the same period a year ago.

Kroger CIO Chris Hjelm Retires; CDO Will Assume Role

Kroger EVP and CIO Chris Hjelm is retiring, and Yael Cosset, the company’s Chief Digital Officer (CDO), will step into the role on May 1, 2019. Hjelm will remain EVP, reporting to Chairman and CEO Rodney McMullen, until his retirement on Aug. 1, 2019. The decision comes only one month after Kroger CFO J. Michael Schlotman announced he would retire in April. Cosset will assume responsibility for the Kroger Technology functions in addition to his current Kroger Digital portfolio, underscoring the strategic integration of digital and technology initiatives —particularly the Restock Kroger program rolled out in October 2017.

Neiman Marcus Chief Merchandising Officer To Depart In March

Neiman Marcus Group President and Chief Merchandising Officer Jim Gold will leave the retailer in March after 28 years with the company. Previous positions with Neiman Marcus include serving as President of Bergdorf Goodman from 2004 to 2010, according to The Dallas Morning News. Gold’s separation agreement includes a $1.12 million payment divided into three installments, and a "non-competition, non-solicitation of employees, and non-disparagement covenants," according to a company filing.

Guess Hires New CEO, Retains Marciano As Chief Creative Officer

Guess has named Carlos Alberini CEO and Director of the company. He will replace Victor Herrero, who is resigning from the retailer effective Feb. 2. Additionally, Paul Marciano has agreed to remain as Chief Creative Officer at the request of the Board of Directors, despite planning to retire in January 2019 following an investigation into alleged sexual misconduct that surfaced in June 2018.

Express CEO Kornberg Steps Down Following Poor Holiday Season

Express is on the lookout for a new CEO after David Kornberg resigned from the position on Jan. 22. As part of his departure, Kornberg also will no longer serve as President or as a member of the apparel retailer’s Board of Directors. He will remain with Express until Feb. 21. Kornberg has served as CEO since Jan. 30, 2015, but the company’s stock price has dropped more than 58% since then.

Teradata Promotes COO To President And CEO

Teradata, a data analytics technology company, has appointed Oliver Ratzesberger as President and CEO, effective immediately. He succeeds Victor Lund, who will transition to Executive Chairman of the company’s Board of Directors. Ratzesberger has served as COO of Teradata since February 2018 and was responsible for the company’s global operations and for leading its strategies for go-to-market, products and services. From 2016 to 2018, he served as EVP and Chief Product Officer, leading Teradata’s research and development efforts.

Neiman Marcus iLab Founder Named CTO Of TheCurrent Global

Scott Emmons, Founder and Director of the Neiman Marcus iLab, is leaving the retailer to take the position as CTO at TheCurrent Global, a consultancy focused on transforming how retail and fashion brands intersect with technology. Emmons announced his changing role during a session at the NRF Big Show. Emmons will oversee an ecosystem of global startups and tech partners, managing their integration with brand and retail clients. He will work alongside TheCurrent Global founders Liz Bacelar, CEO, and Rachel Arthur, Chief Innovation Officer.

Target CFO Steps Down As Retailer Fills C-Suite Positions From Within

Target is searching for a new CFO while simultaneously promoting several members of its leadership team as the retailer seeks to maintain momentum after a successful holiday season. Current CFO Cathy Smith will retire after a successor is named, but will remain with the company in an advisory role until May 2020 to ensure a smooth transition.

RetailMeNot Appoints Tarleton CEO As Founder Moves Into Chairman Role

RetailMeNot has appointed Marissa Tarleton as CEO, effective Jan. 7. Tarleton has served as CMO of RetailMeNot since 2015, leading the company’s brand, consumer and B2B marketing and communications initiatives. As CMO, Tarleton launched two new sub-brands, RetailMeNot Everyday, which provides print coupons for groceries, restaurants and local stores, and RetailMeNot Rx Saver, a drug price comparison site. Both brands were rebranded in early 2018. The Everyday brand had originated from a collaboration with Valassis, while the Rx Saver brand was an acquisition. These initiatives helped deliver significant growth in customer acquisition while also building new revenue streams for RetailMeNot, according to a company statement.

Rite Aid Names New CIO

Rite Aid has named Justin Mennen as its new Senior VP and CIO. Mennen replaces Steve Rempel, who left in March 2018 to take a position as International CIO for Walgreens Boots Alliance. In this position, Mennen will be responsible for all aspects of the company’s technology and information operations, including enterprise systems and applications, network, core infrastructure and information security, as well as the development and execution of Rite Aid’s immediate and long-term IT strategy. Mennen will report to CFO and Chief Administrative Officer Darren Karst.
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