Retailers are not struggling because they lack technology. They are struggling because their systems do not fully communicate…
Executive Viewpoints April 29
The gap in knowledge between today’s digitally empowered shoppers and what store associates have at hand is quietly…
Executive Viewpoints April 28
Changes in consumer behavior, technology and privacy regulation are all impacting retailers’ ability to understand their customers. The…
Executive Viewpoints April 27
Ecommerce retailers in 2026 are watching their profit margins erode in the face of multiple financial pressures. As…
Executive Viewpoints April 24
Retail is experiencing a new level of growth pressure. Margins are tighter, loyalty is harder to earn and…
Executive Viewpoints April 23
For more than two decades, online checkout, from the “buy now” button to the credit card prompt to…
Executive Viewpoints April 22
As the temperature rises, so does the pressure on retail and hospitality leaders to fill seasonal positions. We’re…
Executive Viewpoints April 21
SMS marketing can yield strong results for retailers – and leveraging AI can help power personalized text-message marketing…
Executive Viewpoints April 20
Crypto ATMs are a familiar fixture in the 2026 retail landscape. With approximately 40,000 locations operating worldwide, the…
Executive Viewpoints April 17
