Richard Last is the Senior Director, Global Digital Retailing Research Center at University of North Texas, a Managing Partner, The Retail Think Tank, LLC, and Chairman Emeritus, Shop.org.
Richard Last lectures at the University of North Texas, where he leads the Digital Retailing degree program, a unique program among Universities. In March of 2013, he launched the Global Digital Retailing Research Center, to advance the industry through collaboration, research, innovation and knowledge transfer.
In March 2015, he became a Managing Partner of The Retail Think Tank. TRTT provides business solutions for retailers, wholesalers, and private equity,
He has 25 years of experience in Digital Retailing. Under his leadership, JCPenney began selling merchandise via the Web in October 1994, the first department store online, and by 2005, the first $1Billion apparel and home website. From 2007 through 2011, Richard served as Chairman of the Board of Directors of Shop.org. He is on the Board of Directors of Commercial Connect, LLC. He also serves on the Advisory Board of Invodo and on the Editorial Board of ROI Magazine. He served on the Board of Directors of the NRF Foundation from 2010 through 2011 and the NRF Board of Directors from 2004 through 2008. He received the Impact Award from the NRF and Shop.org in 2013 for his contributions to the industry and for his mentorship of others in the industry.