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Listen Now: How PayMore Is Flipping the Script on Used Electronics

Secondhand Makes a Statement at NY Fashion Week (with a Little Help from Ebay)

Two Years in, TikTok Shop is a Commercial Powerhouse: A Look at the Numbers

Exclusive: Walmart Beefs up Digital Insights in its Quest to Become ‘America’s Favorite Place to Shop’

Listen Now: The Experience Equation — What Retailers Need to Get Right

How Conversational AI is Shifting SMS from a Marketing Tool to a Service Channel

Listen Now: How PayMore Is Flipping the Script on Used Electronics

Secondhand Makes a Statement at NY Fashion Week (with a Little Help from Ebay)

Two Years in, TikTok Shop is a Commercial Powerhouse: A Look at the Numbers

Exclusive: Walmart Beefs up Digital Insights in its Quest to Become ‘America’s Favorite Place to Shop’

Listen Now: The Experience Equation — What Retailers Need to Get Right

September 17

Toys ‘R’ Us to Expand U.S. Store Footprint with 10 New Flagships Plus 20 Holiday Pop-Ups

By the end of 2025, Toys ‘R’ Us plans to open 10 new permanent flagship…

Trump Delays TikTok Ban, Again; Oracle Could be Among New Owners of Reconfigured U.S. Entity

TikTok’s U.S. operations have been given a fourth reprieve thanks to a Sept. 16 Executive…

2025 Unified Commerce Benchmark for Specialty Retail

Specialty retail is undergoing a fundamental transformation. The 2025 Unified Commerce Benchmark shows that only 5% of specialty retailers successfully connect…

From Chaos to Catalyst: Five Scheduling Lessons Retailers Should Carry from Holiday Season into the New Year

When the holidays hit, retail staffing often goes off the rails. AI can bring order to the chaos—tightening schedules, protecting profits,…

A Better Return on Returns: How Data is Redefining B2B Resale Strategies

Gone are the days when retailers relied on spreadsheets, emails and phone calls to offload…

September 17

Putting a Shine on Shoe Shopping: DSW Partners with Uber for Delivery

DSW (Designer Shoe Warehouse) is the latest retailer to join the Uber Eats delivery portfolio,…

September 16

Ulta Beauty Kicks Off ‘College Glow Up’ Tour to 6 Campuses

Ulta Beauty has embarked on its first multi-market experiential activation — a College Glow Up…

September 16

Amazon Schedules Prime Big Deal Days in October — in the Middle of Target Circle Week

On October 7-8, Amazon will unofficially kick off the 2025 holiday season with the fall…

September 16

UPDATE: After Offloading Kirkland’s Home IP, Brand House Details Store Plans for Bed Bath & Beyond

[Update as of Sept. 16, 2025] Following the news that The Brand House Collective has…

Why Marketplace Businesses Should Prioritize Relationship Preservation – Even During Disputes

Let’s face it: Strong relationships are easy to maintain when everything runs smoothly – when…

September 15

NRF Honors Abercrombie CEO Fran Horowitz with 2026 Visionary Award

Fran Horowitz, who has served as CEO of Abercrombie & Fitch since 2017, will receive…

VF Corp. Sells Dickies to Bluestar Alliance for $600 Million

VF Corp will use the funds against its significant debt burden while Hurley owner Bluestar…

UPDATE: Glossier Names Beauty Veteran Colin Walsh as New CEO

[Update from Sept. 15, 2025] Colin Walsh, Founder of wellness brand YayDay and a veteran…

The Psychology of Customer Pain Points: Why Real-Time Feedback is Essential for Employee Wellbeing

Delivering a flawless customer interaction in retail is more important than ever. Recent research reveals…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

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How PayMore Is Flipping the Script on Used Electronics

Deep Dive: How to Tackle Return Fraud — Without Losing Customers

The Experience Equation: What Retailers Need to Get Right

Inside ThredUp’s Surge: What’s Fueling Resale’s Rise

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From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

Transform Your Retail Workforce with Generative AI

Specialty Retail Under Siege: The Escalating Cyber Threat Landscape

Navigating Retail at 2025’s Halfway Point: What Omnichannel Retailers Need to Know

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Making Connected TV an (Even More) Meaningful Part of the Advertising Mix

Making Connected TV an (Even More) Meaningful Part of the Advertising Mix

As connected TV (CTV)rapidly becomes the dominant method for consuming television, it also has become the fastest-growing ad channel in the U.S., accounting for one in every 10 dollars spent on...

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How to Build a Winning Marketing Strategy for the 2023 Holiday Shopping Season

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For Kelly Cook, Leading David’s Bridal is a ‘Dream Come True’

David’s Bridal is in the business of “dream-making,” according to new CEO Kelly Cook, and in this video she explains why leading the retailer represents a dream come true for her. She shares her vision for the company, including…

NRF 2025: Top Trends & Takeaways

Exploring the Beauty of Milani Cosmetics’ Marketing Strategy

Virtual Influencers and the Future of AI

What Retail Brands Can Learn from Beyoncé

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How Retailers Can Turn Inflation into Opportunity

Capitalizing on Retail Trends with Footfall Data

Off-Grid Solar-Powered EV Chargers are Key to Unlocking the Potential of Parking Lots

Latest Research
Benchmark Survey: Last Mile & Fulfillment Become Omnichannel Differentiators

Benchmark Survey: Last Mile & Fulfillment Become Omnichannel Differentiators

For years, brands and retailers have prioritized the customer-facing aspects of omnichannel strategy, from digital marketing and advertising to customer service. While those components are still very much top-of-mind,...

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Aspire Debuts Dashboard to Improve Influencer Campaign Analysis

Sensormatic Debuts Loss Prevention Labels Designed for Metal Products