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You may think shopping online for a car (especially a used car) is overwhelming, even frustrating. But Jim Lyski is trying to…

A car is one of the biggest purchases most consumers make, but the process of buying one, especially used, has long been…

CarMax may be best known for a traditional in-store buying experience, but the used car retailer is delivering on a concept that…

The editors of Retail TouchPoints are sharing our picks for the seven most consequential stories of 2023. As usual, there were lots…

No, they won’t arrive on your doorstep in a giant box cushioned by packing peanuts, but Amazon customers in the U.S. will…

Although we’re taught that it’s not polite to talk about money, many people can’t resist crowing about what a great bargain they…

Sephora and 27 other retailers, along with the Open to All nonprofit, have signed the Mitigate Racial Bias in Retail Charter, marking…

The retail industry continues to pave the way as a leader in LGBTQ workplace equality, according to the Human Rights Campaign (HRC)…

Rich Hanks never set out to be a business author, guru or academic superstar. As chairman and president of automated feedback…

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