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Strategies to Optimize Every Customer Interaction

Strategies to Optimize Every Customer Interaction

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TouchPoints TV: Blair Lyon, Monetate
Thursday, 16 February 2012 10:45
 

Blair Lyon, Monetate

Lyon explains how and why testing and targeting have become vitally important criteria in developing an optimized e-Commerce experience. Lyon also discusses the release of Monetate Agility Suite, an updated version of the company's platform, designed to help retailers maximize marketing performance. Additionally, Lyon highlights customer case study examples from Urban Outfitters, Free People and QVC, as well as the strategies and tactics retailers are implementing to seamlessly progress shoppers through the shopping environment online.

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