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Strategies to Optimize Every Customer Interaction

Strategies to Optimize Every Customer Interaction

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Brendan O'Meara of Microsoft

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TouchPoints TV: John Federman, Searchandise Commerce

John Federman, CEO, Searchandise Commerce

John Federman, CEO of Searchandise Commerce, stops by the RTP booth (#202) at Shop.org in Boston, MA to discuss key search trends that are driving retailer's e-Commerce efforts, including the strategies and tactics central to enhancing visibility in search results.

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