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TouchPoints TV is a periodic video podcast which covers the Retail Industry and offers insights from leading executives on emerging strategies, innovative products and services, and recent retail news. Subscribe to the feed and stay in touch with the latest retail happenings.
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Friday, 10 May 2013 00:00 |
Campbell talks about the concept of Retail Anywhere, and how merchants can implement advanced technology solutions in order to deliver on the promise of efficient purchasing and fulfillment across all channels. She shares customer examples, including Urban Outfitters, The Disney Store and National Geographic. Campbell also describes how these retailers are using the Oracle Commerce solution.
This is part three of a three part podcast series. Part 1, Part 2
Episode Notes:
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Wednesday, 10 April 2013 00:00 |
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Progressive retailers are implementing cutting-edge technologies in their brick-and-mortar stores to create more compelling and memorable brand interactions. "To differentiate yourself in a world of commodity, you have to have the best experience in the marketplace," said Peter Rivera, VP and Creative Director at Infusion. "Consumers now are expecting that."
During this episode of TouchPoints TV, Rivera shares how retailers can develop an in-store technology strategy that is both brand friendly and relevant to consumers. He also shares details regarding how Infusion is helping Build-A-Bear revise its in-store strategy to be more interactive and fun for shoppers.
Episode Notes:
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Thursday, 28 February 2013 00:00 |
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Although digital signage has been more successful outside of the U.S., we continue to see retailers investing in the technology Dean Sleeper, CEO of AccessVia sat down with Retail TouchPoints Publisher Andrew Gaffney at NRF to discuss how retailers are recognizing the different opportunities for digital signage.
Episode Notes:
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Thursday, 28 February 2013 00:00 |
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The customer is in more control than ever before, due to the power of digital tools and technologies such as the Internet, social media and mobile devices. In this episode of TouchPoints TV, Marc Schroeder, VP of Industry Marketing for Teradata, shares that more retailers are going to try and tackle Big Data to better connect with consumers in 2013. Along with spotlighting key marketing trends, Schroeder also uncovers the benefits of taking a data-driven approach to marketing across all channels.
Episode Notes:
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Friday, 08 February 2013 00:00 |
Jason Benish, Roundy’s
Benish shares insights on pricing. With 165 grocery stores in Wisconsin, Minnesota and Illinois, Roundy’s uses Revionics price optimization to streamline its processes. The solution has “helped with our pricing perception in the marketplace and our efficiency.”
Episode Notes:
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Friday, 08 February 2013 00:00 |
Michael Frank, PacSun
Frank talks about PacSun placing its brand in the same social environments as its customers. Last year the retailer implemented a Facebook application with Revionics. “Our community size has increased dramatically” as a result of this type of implementation. “Social commerce is going to be the next step…giving them access to purchase without hitting them over the head.”
Episode Notes:
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Friday, 08 February 2013 00:00 |
Kyle Turner, CognitiveTPG
Regardless of the technological advancements that take place, printing solutions sill are a vital part of the in-store retail experience. In this episode of TouchPoints TV, Kyle Turner, CEO of CognitiveTPG, shares how the company is adapting its solutions to keep pace with the evolution of retail. Additionally, Turner discusses what solutions and strategies are on the horizon for CognitiveTPG in 2013.
Episode Notes:
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Thursday, 07 February 2013 00:00 |
Nancy Chisholm, Tyco Retail Solutions
Chisholm emphasizes that omnichannel is a powerful tool for retailers. “When you look at shoppers using mobile devices…it’s so compelling for them to have information at their fingertips.” Tyco offers RFID-based solutions that provide the availability of products across all channels.
Episode Notes:
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Monday, 04 February 2013 00:00 |
Rob Garf, Demandware
Retail TouchPoints Editorial Director Andrew Gaffney chats with Rob Garf, Vice President of Product and Solutions Marketing at Demandware, about the company’s recent Digital Divas research report, which surveyed 7,000 consumers looking at the growing influence of digitally engaged and fashionable consumers.
Episode Notes:
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Monday, 04 February 2013 00:00 |
Anders Armandt, Procurator
Retail TouchPoints Editorial Director Andrew Gaffney presents the Customer Engagement Award in the Supply Chain category to Anders Armandt of Procurator, a 17-store chain in Sweden. Armandt shares insights into how the retailer used a new replenishment system from Blue Ridge Networks to increase stock levels by 8% and improve service level agreements by 6% over the past year.
Episode Notes:
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Retail Minute: Episode 1
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Video Podcast: Episode 4
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Video Podcast: Episode 3
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Video Podcast: Episode 2
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Video Podcast: Episode 1
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