The Retail TouchPoints Solution Spotlight features new products or services relevant to the retail industry. If you would like us to consider featuring your product or service on the Retail TouchPoints web site and in the weekly email newsletter, please submit your solution here: Solution Spotlight Submission Form.
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Monday, 07 January 2013 16:22 |
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 While 75 million people, or one-third of the total Internet population, buy goods online each quarter, according to a study from comScore, another 80% of online shoppers have placed items in shopping carts then left the sites without buying. Concerned eTailers are addressing these lost opportunities with fast, feature-rich, scalable and customizable shopping cart funnels that make online checkout more convenient for shoppers, and thus more productive for e-businesses.
Targeting large eTailers intent on minimizing cart abandonment and growing digital purchase rates, X-Cart, a PCI-compliant shopping cart platform, has expanded to include a turnkey enterprise solution requiring no programming knowledge to create and run a sophisticated online store. The new X-cart Enterprise starter package, available from Qualiteam, includes a dedicated in-house X-Cart team, including a developer, project manager, UI designer, QA specialist, and training and technical support. The solution also features premium hosting; multiple licenses with training; store customization with designs; enhanced Facebook integration; as-you-type, instant search suggestions, and other features targeting large retailers’ shopping cart needs.
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Wednesday, 02 January 2013 17:26 |
 As more consumers use digital channels to research products and complete transactions, solutions such as 3D modeling and visualization tools are helping to make brick-and-mortar stores the star once again.
The Perfect Shelf offering from Dassault Systèmes was designed to give retailers and consumer packaged goods manufacturers access to 3D visualizations of retail aisles, including shelves, fixtures, products, lighting and promotional materials. Additionally, the solution incorporates and connects a variety of business scenarios in the areas of category management and space planning, such as new packaging introduction and category assessment. As a result, organizations can create new store designs and shopping experiences more quickly and cost efficiently.
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Tuesday, 18 December 2012 10:13 |
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 Every merchant seeks to provide new, more enjoyable and engaging shopping experiences. Brick-and-mortar retailers especially want to provide these experiences via the smartphone, which is expected to influence 19% of annual retail store sales by 2016, translating to $689 billion in brick-and-mortar transactions, according to research from Deloitte Consulting.
As sales of mobile devices continue to proliferate, more consumers are using these tools in-store to research products, prices and ratings/reviews. Now in-store shoppers also can leverage integrated image recognition, augmented reality and recommendation engine technologies to “see more” about a product and the retailer’s other offerings.
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Monday, 10 December 2012 16:50 |
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 New solutions are helping retailers create more compelling shopping experiences for today’s demanding cross-channel consumers. Below is a snapshot of 10 companies that recently have introduced new retail solutions, as well as an overview of their solutions and services.
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Tuesday, 04 December 2012 10:00 |
 Best-in-class retailers leverage Customer Experience Management (CEM) solutions that collect shopper feedback across channels and integrate insights to improve brand experiences. CEM tools provide essential data for optimizing customer-facing retail strategies, but until now, a key perspective had been missing: employee insights.
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