Retail executives are well aware of the challenges that empowered consumers and omnichannel demands present to their brands. In fact, 65% of high-level retail executives believe that changing consumer behavior is the top external challenge to achieving business goals. It is clear that the old way of conducting business is no longer the best way.
To find out how retail executives are increasing agility in their stores and offering the options that today’s consumers demand, we surveyed 169 retail executives, including more than 70% with C-level or VP titles. We learned that while the shopping landscape is changing, so too is the role of the C-suite.
To gain more insight into the tactics retail executives are using to respond to shopper demands, fill out the form below here to download the survey report, titled: Metrics That Matter To Retail CXOs.
