Physical stores are still vital to the shopping experience — 85% of consumers still prefer to shop in them — but to stay relevant they will need to keep up with fast-changing times. This infographic from Zendesk and Retail TouchPoints highlights how subscription models, pop-ups, stores-within-stores and unique in-person experiences are becoming key parts of brick-and-mortar’s blueprint for 21st-century success
Physical stores are still vital to the shopping experience — 85% of consumers still prefer to shop in them — but to stay relevant they will need to keep up with fast-changing times. This infographic from Zendesk and Retail TouchPoints highlights how subscription models, pop-ups, stores-within-stores and unique in-person experiences are becoming key parts of brick-and-mortar’s blueprint for 21st-century success.
Source: Zendesk