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Strategies to Optimize Every Customer Interaction

Strategies to Optimize Every Customer Interaction

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Jill Campbell, Oracle Retail

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Taking Costs Out of the Store: 5 Steps Retailers Can Take To Optimize Efficiency in 2011
Webinars

Unlike the heydays of big box expansion where chains took a cookie cutter approach to design and operations, in today’s world not every store is the same. Given that reality customization of equipment, service and maintenance is critical.

Reducing costs and enhancing the customer experience are retailers’ top two challenges in 2010, according to the 11th Annual POS Benchmarking Survey conducted by Boston Retail Partners, and the best way to address those challenges is through the effective use of best-in-class and innovative retail technology.

During this webcast we'll examine ways leading retailers reduced their current costs by as much as 50% by taking a closer look at their store and offering alternatives based on their individual service and maintenance needs. In addition, the webinar will look at ways innovative retailers are using mobile and self-serve offerings to reinvent the shopping experience and also realize bottom-line efficiencies.

Join your peers for this free webinar as we uncover the 5 Steps Retailers Can Take To Optimize Efficiency & Take Costs Out of the Store.

When? Thursday, September 30, 2010 at 12:00 PM - 1:00 PM EDT

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