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Strategies to Optimize Every Customer Interaction

Strategies to Optimize Every Customer Interaction

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Jill Campbell, Oracle Retail

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The Mobile POS Tipping Point
Webinars


7-12calendar_templateRetailers are beginning to realize the importance and relevance of Mobile POS. While early adopters already have implemented the technology, most retailers are still in the research, planning or development phases. In this on-demand webinar titled: The Mobile POS Tipping Point, Ken Morris from Boston Retail Partners shares recent research from the 13th Annual POS Benchmarking Survey and discuss real-world retailer examples in order to help guide retailers toward Mobile POS success.

To determine the best strategy toward the implementation of Mobile POS, retailers should consider the following challenges:

  • Device choices – tablets, smartphones
  • Defining customer service priorities
  • Multi-channel expansion and integration
  • Promotional opportunities
  • Security challenges

 
When?


On-Demand


Panelists:


  • Ken Morris, Principal, Boston Retail Partners
  • Marty Johnson, Product Manager, Zebra Technologies
  • Debbie Hauss, Editor-in-Chief, Retail TouchPoints

 

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