Many retailers are stymied by the complex, multi-channel world of today's consumer. In today’s era of one-to-one personalized relationships, you need a way to link customer interactions, visits, purchases and the like from multiple touch points to fill those gaps and capture the 360° customer view needed to improve the customer experience, target offers and generate better returns.
Join us this on-demand webinar to discover how you can compile data from different sources to gain a comprehensive view of every customer. You’ll learn about the data management practices that will help you confidently predict future customer behavior and desires, act on this insight at every touch point, and deliver relevant offers in the communication channels customers prefer.
• Hal Hopson, Managing Director - Pitney Bowes Software
• Joe Pindell, Solution Evangelist - Pitney Bowes Software