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Strategies to Optimize Every Customer Interaction

Strategies to Optimize Every Customer Interaction

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Jill Campbell, Oracle Retail

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What's Driving Tomorrow's Retail Experience?
White Papers


Moto_LP Retailers are struggling with consumers’ demand for “want it here, want it now,” according to May 2012 research from Motorola Solutions. In the next 5 years, retailers expect to provide personalized product details based on previous behavior (41%) and believe that 42% of sales will come from online, mobile and social commerce sites.

This white paper takes a close look at the future of the retail industry, as shopper mindsets change and retailer react with improved in-store experiences. As many as 74% of retailers believe that developing a more engaging in-store experience will be business-critical moving forward.

To learn more about Motorola’s recent research and take a deep dive into the future of omni-channel retail, complete the form below to download the white paper titled: What’s Driving Tomorrow’s Retail Experience?


 

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