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Jill Campbell, Oracle Retail

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News Briefs
 
News Briefs features a selection of the latest retail news, delivered in a concise style. Each week, Retail TouchPoints publishes two or more new News Briefs articles.


The Melt Powers Loyalty Program With Perka Mobile App
Tuesday, 14 May 2013 07:53

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The Melt
, a fast-casual restaurant chain specializing in grilled cheese sandwiches, has adopted the Perka platform to create a mobile loyalty program called “The Melt Perks.”

Using the Perka app as a mobilized punchcard, consumers can earn a free melt for every nine they purchase via mobile or the company web site. Loyal customers also are able to earn the “Perks+” status when they buy at least one melt in five separate orders within 30 consecutive days.

Read more...
 
NetSuite Acquires OrderMotion
Wednesday, 08 May 2013 08:00


After “months of negotiations,” NetSuite has acquired OrderMotion, a provider of cloud-based Direct-to-Consumer (D2C) order management solutions, according to Andy Lloyd, General Manager of Commerce Products, NetSuite. OrderMotion brings more than 180 merchants to NetSuite fold. Following the acquisition of Retail Anywhere in January 2013, NetSuite currently provides cloud-based financial and ERP software suites to more than 1,000 retail companies.

“Order management is possibly the area where there is the greatest evolution for retailers in keeping up with customer demands,” said Lloyd. “We believe order management is a key piece in serving customers better.”

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Revel Systems Upgrades Security Within iPad POS Solution
Tuesday, 07 May 2013 10:22


In a new version of its iPad point-of-sale (POS) solution, Revel 2.0, Revel Systems has added security updates, which include photo confirmation and anti-identity theft protection, built into the POS.

To use the photo confirmation service, employees swipe the customer’s credit card, then the customer’s photo is accessed from their Revel account, which can be created through online Facebook integration. The POS will then check for visual verification and prompt the employee to verify that the picture shown matches the person using the credit card, removing any threat of stolen PIN codes or cards. Accounts can be set up at www.revelution.com.

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ChannelAdvisor Improves Paid Search With New Release
Monday, 29 April 2013 09:00


In its Spring 2013 release, announced today, ChannelAdvisor has upgraded its Paid Search capabilities, virtualized inventory capabilities and implemented several platform updates.

New features include:

  • A revamped Keyword Generator;
  • Negative Keyword Suggestions; and
  • A Seasonal Bid Adjuster.
Read more...
 
Fender Selects Knotice To Drive Cross-Channel Initiative
Friday, 26 April 2013 14:19


Fender_imageFender
, the U.S. electric guitar and bass manufacturer, has partnered with Knotice to better connect with consumers and launch more effective marketing campaigns.

The Knotice platform, “Universal Profile Management,” takes fragmented data from various sources such as site behavior, email activity, purchase history and unites them onto a single dataset. By converging these data points, retailers can view all of a consumer’s activity in a single profile, turning the data from these disparate sources into a tangible customer. This allows retailers to launch integrated marketing campaigns that combine analytics with activity.

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