Needle, an online chat solution provider, recently announced 10 new international retail and e-Commerce customers. These new partners span several industries, such as travel, apparel, electronics, sporting goods and handbags.

Many of the companies signed will be revealed individually in 2013, according to a Needle press announcement. Other current Needle customers include: Skullcandy, Under Armour and Urban Outfitters.

Through the Needle Guided Shopping Platform, e-Commerce companies can connect certified product experts with online customers via chat to provide shopping assistance. Dubbed “Needlers,” the experts help merchants improve customer satisfaction and increase overall customer lifetime value. 

Epson America recently announced that its Mobilink P60 thermal printers now are available with Bluetooth connectivity for iOS and Android mobile operating systems.

Available in receipt and label versions, the new Mobilink devices enable retail and hospitality customers to print wirelessly from iDevices including Apple iPhones, iPads, and iPod Touches. Mobilink also supports tablets and smartphones running on Google Android and Windows operating systems.

The Mobilink printers operate using the Bluetooth open standard wireless communications protocol, which helps ensure wireless connections are stable, reliable and cost effective for merchants.

Arroweye Solutions, a digital producer of customizable plastic gift, incentive and payment cards, announced that it is powering the customization capabilities for Drop Tank, a new online incentives products company. Drop Tank specializes in cents-off-per-gallon gift cards, called Dropoints, which reduce prices in real time at the pump. Cards are distributed by merchants to reward their best customers and vendors; as redemption items in existing loyalty programs; and for employee incentives, promotions and charitable gifts.