Andrews Distributing, a U.S. beer distributor serving retail accounts in 38 Texas counties, has implemented MobiControl, a Mobile Device Management (MDM) solution from SOTI, Inc., to minimize downtime and ensure that rigorous delivery schedules are met.
Andrews Distributing uses MobiControl's powerful remote control capability to manage, support and monitor its mobile devices in real-time. The distributor also leverages the tool’s screen kiosk/lockdown capability, designed to enable IT teams to control which applications users may retrieve on the mobile devices; This feature improves mobile workforce productivity by allowing access to work-related applications only.
With MobiControl, mobile workers encountering technical issues can receive assistance faster than ever before. "SOTI MobiControl empowers Andrews Distributing's IT team to provide timely support, accelerate resolution of software issues, push updates, and access critical information on the location of deliveries," said Carl Rodrigues, President and CEO of SOTI Inc. "This enhances efficiency and reduces time spent on support calls, maximizing the speed of delivery and improving customer satisfaction."